Dental Manager
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Job Location:
Sacramento, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Dental Manager
The Dental Manageris responsible for overseeing the day-to-day operations of the dental clinic to ensure efficient workflows high-quality patient care andan exceptionalpatient experience. This role provides leadership to clinical support staff manages scheduling and productivity supports performance management ensures regulatory compliance and collaborates closely with the Dental Directors and Operations team to advance departmental goals.
Essential Functions
Operational Leadership & Clinic Management
- Oversee all daily clinical operations and ensure effective functioning of the dental care team.
- Manage department scheduling patient flow access productivity and performance outcomes.
- Maintain thorough knowledge of the appointment scheduling system;monitordaily schedules appointment availability and reminder processes.
- Ensuretimely professional and courteous patient service; monitor flow and communicate delays.
- Maintain working knowledge of all clinic roles and provide operational support when needed to sustain patient flow.
- Prepare the clinic for audits site visits and inspections;maintaincompliance with DHS licensing and regulatory standards.
- Record and report unusual occurrences or incidents according to policy.
Staff Oversight & Team Support
- Collaborate with Dental Directors on theselection orientation and training ofnew staff.
- Develop andmaintainstaff schedules; assign job duties and manage staffing coverage including coverage during leave.
- Monitor time and attendance for non-exempt and non-salaried employees; approve time off and coordinate coverage.
- Communicate procedural updates and program changes; ensure training supervision and staff acknowledgment of updates.
- Facilitate regular staff meetings and ensure communication across all shifts.
- Support performance improvement by monitoring customer service behaviors andassistingsupervisors with corrective action plans.
Patient Experience & Advocacy
- Advocate for patients by communicating needs concerns or delays to staff and leadership andassistingin resolving issues.
- Monitor patient satisfaction surveys and time studies toidentifytrends and improvement opportunities.
- Ensure all patients receive care ina timely professional and courteous manner.
- Monitor failed appointments and ensure proper follow-up per protocol.
Administrative & Program Support
- Review registration paperwork and charts to ensure completion and accuracy; ensure staffassistpatients with eligibility programs.
- Participate in budgetmeetings;utilizeVAT reports accurately and prepare monthly updates.
- Work with Dental Directors to develop productivity reports goalsobjectives and action plans; use data to guide operational improvements.
- Participate in program planning reengineering efforts workflow improvements and implementation of new processes.
- Assistin developing updating andmaintainingoperational protocols policies and procedures.
- Participate in operations-related meetings and serve on assigned committees.
Minimum Requirements
- Bachelors Degree in a related fieldor an equivalentoffour years experience and training indentalclinical systems
- Expertisein the following areas typically gained from 5 years in a supervisioncapacity
- Developing departmentobjectivesand measurementsto meet organizational goals
- Staffselectionand development
- Management of department workload
- DentalAssistant Diplomaand/or Certification
- Strong understanding of productivity metrics clinical workflows EHR systems and quality improvement strategies.
- Valid CA Driver License
Preferred
- Bilingual English/Spanishpreferred
- Experience working in a Federally Qualified Health Center (FQHC) or safety-net health systemstronglypreferred.
- Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates whodemonstrateinclusive thinking and interpersonal awareness help strengthen our commitment toequitableand compassionate care for all.
- Demonstrated person-centered approach and familiarity with trauma-informed systems and restorative practices
Reasonable Accommodations
One Community Health endorses and supports the Americans with Disabilities Act of 1990 (ADA) and the California Fair Employment and Housing Act (FEHA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require an accommodation due to a disability to complete this application or you are experiencing difficulty submitting your application please contact us at.
Our Benefits
For more information on the comprehensive benefits we provide please visit: Information:
We only employ US citizens and non-US citizens authorized to work in the United States in compliance with federal law.
Required Experience:
Manager
Key Skills
- Office Manager Experience
- Accounts Receivable
- Dentrix
- Computer Operation
- ICD-10
- Dental Receptionist
- Chairside Assisting
- Dental Office Experience
- Medical Billing
- Front Desk
- CPT Coding
- Eaglesoft
About Company
One Community Health is a primary healthcare and specialty care provider dedicated to improving the health and well-being of our community. Since our beginning in 1989, it has been our mission to create a healthier Sacramento by increasing access to care in our community, regardless o ... View more
