Showroom Manager

At C&F Enterprises Inc. we strive to learn improve and serve every day. From our customers to our employees we have been a business partner of choice in our community for over 40 years. Representing many different brands we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team-oriented environment can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.

Job purpose

We are seeking a highly organized and customer-focused Showroom Manager to oversee daily operations sales activities team management and showroom presentation. This role is responsible for maintaining a clean efficient and visually compelling showroom environment that supports product sales brand standards and exceptional customer experiences. This role will need to be able to work across multiple corporate showrooms outside of market seasons. The ideal candidate will be detail-oriented proactive and comfortable managing inventory staff and vendor relations while supporting seasonal showroom resets and market activities.

Duties and responsibilities

Expectations for C&F Enterprises Showroom:

Showroom Operations & Management

• Oversee all daily showroom operations ensuring a clean organized and professional environment at all times.
• Manage showroom sets layout changes and seasonal product presentations in partnership with the visual merchandising team.
• Coordinate building-related needs such as maintenance security and access requests.
• Maintain kitchen and hospitality areas ensuring readiness for guests and staff.
• Maintain organized storage and work spaces in showroom and surrounding areas.
• Inventory and submit requests for regular office supplies needed in showroom and in preparation for markets.
• Works with IT department on IT systems including computers servers and scanners. Does not need to be an IT expert but needs to be able to learn and operate multiple software systems.
• Hire train schedule and manage seasonal showroom staff.
• Provide coaching and clear direction to ensure team members deliver outstanding customer service and operational support. Oversee workflow task delegation and daily responsibilities.

Inventory & Product Sample Management

• Manage product samples including receiving tagging organizing tracking and maintaining sample integrity.
• Oversee inventory accuracy and coordinate with warehouse importing merchandising and product teams to ensure timely updates and replenishment.
• Disseminate inventory and sample information to relevant teams and stakeholders.
• At the direction of Management: pulls packs and ship samples to Sales Reps Customers and Showrooms as needed
• Remove discontinued and retired status items from showroom on a monthly basis
• Reprice items as needed.
• Responsible for proper tagging and labeling of showroom merchandise

Showroom Setups & Visual Merchandising

• Collaborate with the visual team to execute floor plans product setups display adjustments and seasonal transformations.
• Ensure all setups reflect brand standards merchandising guidelines and sales strategies.

Vendor & Partner Coordination

• Serve as the primary point of contact for external vendors service providers and partners.
• Coordinate vendor visits deliveries installations and support needs as required.

Market Week Requirements

• Open the showroom by 7:30 AM daily during market weeks and remain onsite until official closing.
• Ensure showroom readiness staff coverage vendor coordination customer engagement and end-of-day closure procedures.
• Coordinate food service
• Hire a seasonal employee to assist with food service special events and sales initiatives maintaining showroom cleanliness.
• Make sure printers rep service areas catalogs etc. remained stocked.
• Ensure trash bins are emptied throughout the day.

Expectations Across Corporate Showrooms:

• While your primary responsibilities will be with the C&F Enterprises showroom there is an expectation that outside of markets you will assist in operations related to our other corporate divisions showrooms.
• At the direction of Management: pulls packs and ship samples to Sales Reps Customers and Showrooms as needed
• Assists with the removal of sold out and deleted merchandise from showroom
• Receive and check in merchandise and communicate with designated POC for each division.
• Be available to help customers place orders outside of market weeks.
• Be available to receive deliveries or work with vendors employees and maintenance onsite as needed.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties responsibilities and qualifications may be required and/or assigned as necessary

Skills

• Exceptional customer service capabilities
• Excellent oral and written communication skills
• Impeccable time-management organizational and attention to detail skills
• Ability to work both independently and in a group setting
• Strong interpersonal skills and the ability/desire to interface with all levels of management
• Creative problem-solving skills and the ability to multi-task and prioritize responsibilities
• Ability to receive showroom plans and execute based on visual and auditory explanations
• Present products in unique visual displays to make it easy to shop and to buy
• Knowledge in home fashions gifts textiles or retail industries

Competencies

• Positive Energy Level
• Customer Service Mindset
• Team Player
• Self-Starter

Qualifications

• 35 years of experience in showroom retail management merchandising or related field.
• Strong organizational and multitasking skills with excellent attention to detail.
• Proven experience managing staff including hiring training and scheduling.
• Exceptional interpersonal and communication skills
• Comfortable working with customers vendors and cross-functional teams.
• Ability to lift move or arrange products and showroom displays as needed.
• Proficiency with basic office software and ability to learn internal inventory and sample-tracking systems.
• Flexible schedule including early mornings late evenings and seasonal demands.
• Experience in wholesale furniture home décor or fashion showroom environments a plus.

Physical requirements

• Sitting Standing Walking
• Working at trade shows for 12 hours during Market to include standing and walking
• Prolonged use of computer involved; use of hands and finger coordination; Specific vision abilities required by this job include close vision distance vision. Color vision depth perception and ability to adjust focus.
• Lifting: Raising or lowering an object from one level to another (includes upward pulling)
• Carrying Pushing Pulling boxes and sample orders up to 50 lbs.
• Moving large furniture shelving and display units as part of showroom shifts

The successful candidate must be able to pass a pre-employment background check and drug screening.

All applicants are required to successfully complete a background check and drug screening as part of the pre-employment process. Applicants must be authorized to work in the United States at the time of application and must not require sponsorship now or in the future.

C&F Enterprises Inc. is an equal opportunity employer. We are committed to recruiting hiring and promoting qualified applicants without regard to race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability marital status veteran status or any other characteristic protected by applicable federal state or local law. If you are an individual with a disability and require a reasonable accommodation during the recruitment process please contact

*No Recruiters/Agencies Please*