Digital Pathology Application Specialist
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Job Location:
Middlesex, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Digital Pathology Application Specialist provides in-house and in-field technical applications support for Hamamatsus current and next generation range of Digital Pathology products. This position supports the sales division to help achieve sales and profitability goals within an assigned territory.
Responsibilities include:
- Provide technical support and training on Digital Pathology products including troubleshooting and correct operating procedures.
- Deliver in-person and remote training sessions to meet customer expectations.
- Take ownership of customer issues and ensure timely resolution.
- Gain proficiency in current and new Digital Pathology technologies; assist with new product introductions.
- Collaborate with Marketing and Sales teams to develop educational materials and support sales objectives.
- Conduct product testing evaluations and optimize slide scanning workflows.
- Create technical content reports and presentations; schedule and deliver training.
- Represent the company at conferences trade shows and seminars as a technical expert.
- Build and maintain strong relationships with researchers pathologists and scientists.
- Participate in special projects and contribute to process or product improvements.
Required Qualifications:
- Bachelor of Science in Biology or related field
- 3 - 5 years of Digital Pathology experience in clinical research or industrial setting with a practical focus on slide scanning
- 2 - 3 years of Customer Support experience
- 1 year of Microscopy experience
- Must be able to travel domestically and internationally. Typical travel is around 50 - 75%. (Note: Due to COVID travel is currently minimal but may resume to this level in the future.) Must have the ability to transport yourself to and from appointments.
- Strong communication presentation and teaching skills
Preferred Qualifications:
- Master of Science Biology
- PhD in biology field
- 2 yrs technical support experience
- 2 yrs instrument trouble shooting experience
- Digital Pathology experience
- Sales Experience
Hamamatsu offers a competitive salary and an excellent benefit package for full-time employees which includes: Medical Dental Vision Prescription Life Insurance Vacation/Sick/Personal Time and Retirement Plans.
This position may require working with or exposure to goods and information that may be subject to the jurisdiction of the US State Department ITAR regulations ( and the Commerce Departments CCL (
Hamamatsu is an Equal Opportunity Employer. All applicants will receive fair and impartial consideration without regard to race religion color gender age national origin physical or mental disability genetic information veteran status gender identity sexual orientation or any other status protected by applicable law.
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It is the policy of Hamamatsu Corporation not to sponsor immigration visas for employment applicants.
Required Experience:
Senior IC
Key Skills
- Laboratory Experience
- SQL
- Accounts Receivable
- .NET
- DICOM
- Cash Application
- Product Demos
- Sonography
- Customer Support
- Medical Imaging
- Technical Support
- Application Support
