Job Title:IT OpEx Architect

Work Place Flexibility: Hybrid

Legal Entity:Entergy Services LLC

*** This role will be filled as an IT Enterprise Architect ***

***The preferred location is New Orleans LA. Other locations within the service territory may be considered***

Job Summary/Purpose:

The Operational Governance and Execution department is seeking a highly motivated and analytically driven individual with acute technical skills to help drive delivery on Operational Excellence initiatives. The initiatives are expected to drive business value of deployed IT solutions and will be deployed via project as well as Continuous Improvement initiatives. The OpEx Architect will engage in all IT SDLC activities as needed including engagement with business and peer stakeholders to identify pain points design optimal solutions and oversee implementation and deployment of these solutions. The OpEx Architect liaisons with business stakeholders via IT Service Delivery teams.

This individual should be self-motivated detail-oriented and capable of working independently to develop observability solutions that enhance decision-making and system performance.

Job Duties/Responsibilities

Technology & Industry Acumen

• Demonstrate unique mastery of technology products and their applicability to Utility industry use cases.
• Utilize in-depth utility industry knowledge to capitalize on new technologies that facilitate digital transformation.
• Utilize exceptional knowledge and command of BU customers technical environment including key applications workloads tools operational issues and concerns etc to ensure BU is achieving optimal results.
• Identify and secure adoption of an acceptable product or solution trade-offs and risks to the customer (e.g. suggests possible risks and potential remediation based on previous experience.)
• Drive a continuous delivery environment by administering processes standards DevOps tools for version control release management automated testing and deployment.

Cloud and Operational Excellence Enablement

• Partner with cloud operations and engineering teams to optimize cost performance and reliability of workloads in AWS Azure or GCP.
• Lead root cause analyses architecture retrospectives and continuous improvement initiatives post-incident or after major releases.
• Develop and track operational KPIs and architecture scorecardsavailability latency MTTR automation coverage and cost efficiency.
• Identify and implement automation opportunities (e.g. infrastructure as code auto-remediation CI/CD optimization) to reduce manual effort and risk.
• Advocate for observability and proactive monitoring practices across systems and applications.

Architecture Leadership

• Conduct technical and operational architecture reviews across cloud and on-prem environments to ensure compliance with operational excellence principles.
• Define and maintain architecture standards reference architectures and governance models that promote reliability cost efficiency and security.
• Provide subject matter expertise in cloud architecture including compute storage networking automation and observability.
• Guide solution architects and engineering teams in designing cloud-native and hybrid architectures that are scalable resilient and easy to operate.
• Integrate operational excellence frameworks (e.g. AWS Well-Architected Framework FinOps DevOps and SRE practices) into the architecture lifecycle.

Governance and Collaboration EA

• Serve as a core member of the Cloud Technical Advisory Board to ensure consistent adherence to enterprise standards.
• Collaborate with product operations and security teams to align architecture design with business objectives and compliance requirements.
• Influence leadership and peers through clear data-backed recommendations and business cases for technical and operational decisions.
• Partner with finance and platform teams to drive cloud cost optimization and sustainability initiatives.

Thought Leadership

• Champion a culture of operational excellence accountability and technical rigor.
• Mentor architects and engineers on cloud design principles operational best practices and systems thinking.
• Evaluate emerging cloud technologies and architectural trends to continuously enhance the enterprise technology roadmap.
• Contribute to enterprise modernization efforts enabling agility scalability and improved reliability through cloud and automation.

Minimum Requirements:

• Bachelors degree in Computer Science Information Technology or related discipline (Masters preferred).
• 10 years of experience in IT architecture infrastructure or software engineering including 5 years in cloud architecture (AWS Azure or GCP).
• Strong understanding of enterprise architecture frameworks (e.g. TOGAF) and cloud operational models.
• Proven ability to analyze complex systems identify optimization opportunities and drive measurable improvements.
• Demonstrated success in influencing technical and business stakeholders through structured data-driven analysis.
• Excellent communication interpersonal and presentation skills able to simplify complex topics for diverse audiences.

Preferred:

• Certifications such as AWS Solutions Architect Professional Azure Solutions Architect Expert TOGAF ITIL or Lean/Six Sigma.
• Hands-on experience with IaC (Terraform CloudFormation) CI/CD and observability tools (CloudWatch Prometheus Datadog Splunk etc.).
• Knowledge of FinOps principles SRE/DevOps methodologies and ITSM/ITOM practices.
• Experience designing for multi-cloud hybrid and containerized environments (Kubernetes EKS AKS GKE).

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Primary Location: Louisiana-New OrleansLouisiana : New Orleans
Job Function: Information Technology
FLSA Status: Exempt Ind
Relocation Option:
Union description/code:
Number of Openings: 1
Req ID: 121835
Travel Percentage:Up to 25%

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEO page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.