IT support technican

As of 2 September 2025 Vivicta former Tietoevry Tech Services now operates as a standalone company under our new brand. Weve officially launched Vivicta your trusted Nordic transformation partner making everyday easier through technology. You can explore more about our brand and what we stand for at

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Do you have a genuine interest in IT and helping people Do you want to be a part of a team where we continuously learn from each other We are looking for an Onsite IT support technician to our office in Stockholm Solna!

When joining Vivicta as an onsite IT support technican:

You will provide onsite IT support to our internal employees ensuring smooth operations and great user experience. Your daily work will include:

• Installing configuring and maintaining hardware and software issues.

• Troubleshooting and resolving technical hardware software & network issues.
• Maintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals.
• Providing first-line support to end-users.
• Managing user accounts permissions and access rights.
• Maintaining and updating IT documentation.
• Ensuring security protocols are followed (e.g. antivirus firewalls company policies).
• Supporting peripheral devices (printers scanners VoIP phones).
• Coordinating with remote teams or vendors for escalated issues.

Who we are looking for:

• You are fluent in Swedish and English
• Technical Proficiency: Strong knowledge of operating systems (Windows macOS Linux) networking basics (TCP/IP DNS DHCP) and hardware components.
• Experience with the following types of software: Service Now Azure/Intune Absolute Apple Business Manager Microsoft products.
• Problem-Solving: Ability to diagnose and resolve issues efficiently.
• Customer Service: Clear communication patience and professionalism when dealing with users.
• Time Management: Prioritizing tasks and managing multiple issues simultaneously.
  

We offer you:

We offer you professional growth meaningful projects open culture and an outstanding work-life balance! We offer you an opportunity to create the future of a growing fast-developing and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.

Did we get you inspired

We look forward to your application!
Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis so we encourage you to apply today. If you have any questions regarding this role please contact hiring manager Kateřina Badziurova

Hope to hear from you soon!

Location: Stockholm Solna

We perform background checks on all final candidates.

Vivicta declines calls from recruitment companies.