Employee Lifecycle Management Operations Manager
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Job Location:
Petaling Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
The Employee Lifecycle Management Operations Manager is a leadership role responsible for the accurate and timely delivery of People & Culture (P&C) services within a specific region (Americas EMEA or APAC). This position involves extensive process ownership including the planning implementation and administration of processes related to People Support Organization and Compensation data and managing the daily operations of regional People Support Solutions. A critical aspect of the role is leading change management which requires significant interaction with P&C Business Partners senior leaders and various internal and external stakeholders globally to optimize processes harmonize systems and drive regional alignment while upholding a high standard for employee privacy and data handling.
In addition to operational oversight the manager contributes to strategic direction by participating in establishing strategic plans and corporate policies and has in-depth knowledge of business strategies to influence and negotiate with executives and major customers. The role includes full responsibility for budget and resource management ensuring goal achievement through tactical plans and providing comprehensive leadership over all personnel management decisionsincluding hiring development and performance managementfor department staff. Furthermore the manager is responsible for maintaining and continuously improving the quality system to ensure objectives are met through daily actions.
Key Responsibilities
Responsible for the accurate and timely delivery of People & Culture (P&C) services within a specific region (APAC).
Own processes including the planning development implementation optimization and administration of PSS processes and People Organization and Compensation data.
Lead change management across the region harmonizing system requirements and processes in collaboration with P&C Business Partners Business Subject Matter Experts and senior business leaders to enhance customer experience.
Participate in establishing strategic plans and objectives developing corporate policies and influencing/negotiating with executives and major customers.
Manage the departments budget and resources providing direction to subordinate managers and ensuring communication around KPIs and operations reviews. Ensure regulatory and legal compliance.
Lead role model and facilitate people processes in line with Roche Leadership commitments People Practices Roche Operating Principles and policies.
Build an engaging culture to both attract and retain top talent. Coach team members regarding their individual development and career plan and ensure succession plans are in place that provide continuity beyond transformation program timeframe.
Ensure consistent reliable service delivery maintain regulatory compliance and align service quality with the global PSS organizations objectives.
Who You Are
5 years of proven leadership experience in an HR shared service center with a proven track record leading regional or global service delivery teams.
Demonstrated excellence in leadership change management and the ability to lead virtually and work across borders.
Fluent in English is required; additional regional languages (e.g. German Spanish Chinese) are a plus.
Excellent communication skills with demonstrated success in building partnerships customer relations and managing stakeholders at all organizational levels.
Strong analytical and problem-solving abilities proven experience managing competing priorities in a fast-paced ambiguous and multicultural matrix environment.
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
Manager
Key Skills
- Employee Relations
- Fmla
- Human Resources Management
- Mediation Experience
- Conflict Management
- HRIS
- Performance Management
- Employment & Labor Law
- Qualitative Analysis
- Alternative dispute resolution
- Human Resources
- Mentoring
About Company
F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel.
