Associate Director, Delivery (E&E)

WHY DEPT

We are pioneers at heart. What this means is that we are always leaning forward thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency with a deep skillset in tech and marketing. Thats why we hire curious self-driven talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning that with people across 20 countries were big enough to provide you with the best tools global opportunities and benefits that help you thrive. While acting small by investing in you your growth your team and giving you the autonomy to solve our clients problems no matter where you are in the world.

THE ROLE:

The Associate Directory Delivery is a critical contributor within the DEPT Delivery team responsible for managing the successful execution of high-value digital experiences and projects across web product and brand engagements. Youll work cross-functionally to bring ideas to life turning strategic direction into high-quality on-time delivery.

This role requires a strong sense of ownership comfort with complexity and the ability to manage multiple stakeholders across timelines disciplines and workflows. You will act as a central liaison between internal teams and clients advocating for both process efficiency and creative excellence.

You are fluent in the tools methods and mindsets of digital production and energized by building great work through strong collaboration structured planning and proactive problem-solving.

WHAT YOULL DO:

This role requires a proven track record of best-in-class delivery and youll be expected to manage a variety of tasks and projects including:

• Project Leadership & Management:
• Manage mid-sized to large-scale digital projects with budgets typically ranging from $500K to $1M across websites digital platforms content ecommerce CMS and campaign initiatives.
• Define project scope deliverables timelines and resourcing plans in collaboration with cross-functional teams.
• Drive end-to-end execution from kick-off to delivery ensuring work is delivered on time on brief and within budget.
• Identify risks resolve blockers and escalate challenges early with solution-oriented thinking.
• Monitor and manage project financials including estimates actuals ETC (Estimate to Complete) and EAC (Estimate at Completion).
• Anticipate risks and blockers; proactively resolve issues or escalate as needed.
• Process Improvement & Team Collaboration:
• Identify opportunities to streamline project workflows and reduce operational friction.
• Collaborate with internal teams to evolve delivery processes templates and ways of working.
• Support the integration of new tools or practices that improve efficiency and cross-discipline collaboration.
• Champion consistency in documentation QA and project standards.
• Client & Stakeholder Relations:
• Serve as a key client point of contact on day-to-day delivery needs communicating clearly managing expectations and keeping momentum.
• Prepare agendas run project meetings and ensure alignment across stakeholders.
• Document decisions action items and next steps with clarity and follow-through.
• Build strong working relationships across departments to keep work flowing smoothly and transparently.
• Peer Support & Knowledge Sharing:
• Contribute to internal discussions around delivery improvement workflow evolution and team enablement.
• Maintain a strong sense of accountability and managing across with peers and adjacent roles.

WHAT YOU BRING:

Experience & Skills

• 5-7 years of experience in digital project or program management with ownership over large engagements or multi-track workstreams.
• Experience managing single projects with budgets of $1M from end to end.
• Deep understanding of UX/UI workflows design systems and digital build processes.
• Familiarity with agile waterfall and hybrid approaches (e.g. Scrumfall).
• Proficient in Smartsheet Jira Confluence and G Suite and comfortable adopting new tools as needed.
• Strong financial awareness and experience managing estimates tracking budgets and reporting on profitability.
• Excellent time management and communication skills in cross-functional environments.

Key Traits

• Execution-Driven Youre focused on getting the work done right on time and with precision.
• Process-Minded You love structure and understand how process unlocks great creative.
• Collaborative Youre a great communicator who builds trust across disciplines.
• Detail-Oriented You have a keen eye for clarity consistency and quality.
• Proactive You anticipate challenges and solve problems before they escalate.
• Growth-Oriented Youre always looking to improve how you work and help others do the same.

WHAT DO WE OFFER

• We enjoy spending time together working closely with other local colleagues and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered Plan Total membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU

DEPT is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. Were committed to an inclusive and barrier-free recruitment and selection process and workplace regardless of anyones lived experience race color religion sex national origin age disability and genetic information. So tell us about any accommodations you need. Its totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google KFC Philips Audi Twitch Patagonia eBay and more. Its team of 2500 digital specialists across 30 locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT

DIVERSITY EQUITY & INCLUSION

At DEPT we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit develop nurture and retain talented individuals from diverse backgrounds with varying skills and perspectives.

Not sure you meet all qualifications Apply and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity equity and inclusion Check out our efforts here.