The Patient Services Representative schedules appointment times using computerized scheduling systems and keeps the flow of information clear and organized.
The position works closely with medical and clinical staff to confirm facility and staff availability and to complete any required preauthorizations at the time of scheduling.
The role includes direct communication with patients and when appropriate their families. This involves sharing pre-procedure instructions confirming appointment details and answering basic scheduling questions.
The representative intakes and updates demographics insurance information and preauthorization details for all scheduled encounters ensuring that each record is complete and ready for the clinical teams who will provide care.
If you want this revised for a full-time or part-time posting or if youd like education and requirement sections added just let me know.
Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.
We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.
When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at .
Required Experience:
Unclear Seniority
MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of the people of the greater Kennebec Valley.