Chief of Staff (AO8) Office of the Commissioner
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Job Location:
Yearly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Queensland Fire Department
Status | TemporaryFlexible Full-time |
Classification: | AO8 |
| Salary: | $145607.00-$153869.00perannum |
Division: | Queensland Fire Department |
Region/Directorate: | OFF OF COMM |
Work Unit: | Office of the Commissioner |
Location: | Kedron/Albion |
Closing Date: | Midnight 15th December 2025 |
Reference No: | QLDQFD2120425 |
Current Queensland Fire Department employees and volunteers must apply via theirinternal careers site
Why Queensland Fire Department
At the Queensland Fire Department (QFD) our corporate and governance teams play a crucial role behind the scenes - safeguarding the systems people and structures that support frontline operations. Whether youre strengthening governance enhancing risk management or supporting enterprise security strategies your contribution helps protect communities and the people who serve them.
Join a team where your expertise makes a real impact your judgement is valued and your career can grow.
QFD are proud to be recognised as an employer of choice for women by Work180 and celebrate all diversity by committing to a culture where people feel safe respected valued and engaged.
Your opportunity
As the Chief of Staff (AO8) Office of the Commissioner this is pivotal role in providing strategic coordination and support to the Commissioner Minister and other senior Executives to ensure alignment progression of priorities and facilitate introduction of executive policies and directions.
Based at QFD State Headquarters in Albion you will:
- Lead the office of Commissioner to provide a high level of business support and delivery of objectives develop and maintain strong cooperative working relationships to provide professional timely and informed advice on departmental issues to senior officers and other key stakeholders.
- Facilitate the introduction of executive directions policy and decisions across the department ensuring alignment with business objectives.
- Ensure progression of departmental business priorities negotiate appropriate responses on behalf of the Commissioner utilising effective negotiation and conflict resolution skills.
- Develop media responses in partnership with Media and Communications to assist with delivery valuable messaging to internal and external stakeholders.
- Understanding the application of administrative human resource and industrial relations principles to identify issues resolve complaints and inform the Commissioner of issues likely to impact the department
This role operates with high degrees of autonomy and some travel is required due to operational nature of the department availability outside regular hours is required.
What youll bring
- Strong experience working with executives and ministerial staff/government officials with a good understanding of government structures framework and protocols.
- Be a confident communicator with effective negotiation and conflict resolution experience.
- Demonstrate advanced strategic thinking and decision-making skills to address complex issues and lead change.
- Have proven experience leading a team with the ability to cultivate high trust relationships with internal and external stakeholders.
Capabilities
To determine your suitability for the role you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the key accountabilities for this role:
Leadership Competency Stream Program Leader (leading teams and/or projects)
Vision
- Leads strategically
- Stimulates ideas and innovation
- Leads change in complex environments
- Makes insightful decisions
Results
- Develops and mobilises talent
- Builds enduring relationships
- Inspires others
- Drives accountability and outcomes
Accountability
- Fosters healthy and inclusive workplaces
- Pursues continuous growth
- Demonstrates sound governance
Once you join us we will want you to exemplify the QFD shared values of:
- Respect
- Integrity
- Trust
- Courage
- Loyalty
To find out more about the behaviours and competencies required for this role visit Leadership competencies for Queensland For government Queensland Government
Want more information
Please contact Brooke Gowland Chief of Staffon phoneor
You can also visit our websiteto find out more information about joining our team.
How to apply
Please refer to the QFD Public ServiceApplication Guide All PS Classifications/Streams and Senior Officer for information on how to apply for this role and contact us to discuss any reasonable adjustments if required.
All applications will remain current for 12 months and may be contacted for future opportunities
Required Experience:
Senior IC
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
