SUMMARY:
Under limited supervision manages the Sales Center Customer Service Representatives other similar employees and their work. Responsible for the day-to-day operations and supervision of a team of sales center customer service representatives.
JOB DUTIES
Plans directs supervises and evaluates work flow.
Coordinates work activities to achieve the volume expected to meet operational requirements.
Recognizes and recommends operational improvements. Responsible for the day-to-day application of organizational policies and procedures.
May approve special price concessions quotes bid allowances or adjustments.
May make hiring decisions and conduct performance appraisals. May have responsibility for more than one team.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a bachelors degree
Three (3) to five (5) years of related experience or the equivalent combination.
KNOWLEDGE SKILLS ABILITIES
Leadership communication relationship and people management skills required
Analytical and mathematic skills required
Financial acumen required
Reliability organization and attention to detail required
SUPERVISORY RESPONSIBILITY:
5-10 Direct Reports
BUDGET RESPONSIBILITY:
Yes
COMPANY INFORMATION:
Motion offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.
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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.
Required Experience:
Manager