Change Management & Communications Director

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Summary

TheDirector of Change Management & Communicationleads the enterprise-wide strategy enablement agenda ensuring that transformation initiatives are clearly understood effectively adopted and sustainably embedded across the organization.

This role partners closely with theVP of North American Strategy and Transformation functional executives and business unit leaders to design and deliver a comprehensive change and communication framework that aligns employees to the companysstrategic imperativesand drives engagement through every phase of execution.

The Director serves as abridge between strategy and people translating strategic priorities into clear narratives engagement plans and change roadmaps that accelerate adoption and deliver measurable business impact.

Responsibilities

Design and lead the enterprise change management strategy to support rollout and adoption of strategic imperatives transformation initiatives and major organizational changes.
Develop standardized change methodologies tools and templates that can be applied across functions regions and business units.
Partner with initiative owners and transformation leads to embed change management plans into every major project charter and implementation plan.
Conduct readiness and impact assessments; identify key risks and resistance points; and develop mitigation and reinforcement strategies.
Establish metrics and feedback loops to measure adoption engagement and sustainment of initiatives.
Develop and execute thestrategic communication strategyfor enterprise transformation ensuring alignment and consistency across internal and external channels.
Craft clear inspiring messaging that translates complex strategies into accessible actionable stories for leaders and employees.
Partner with Corporate Communications HR and senior leaders to drive cascading communication plans that connect business priorities to team-level execution.
Manage town halls strategy roadshows leader toolkits and storytelling moments that reinforce transformation milestones.
Act as a communication advisor to the CEO CPO and VP Strategy/Transformation for key enterprise messages.
Serve as an enterprise advisor to senior executives on organizational readiness and employee sentiment.
Collaborate with People Team Strategy and Transformation leaders to ensure change management is integrated into operating rhythms talent planning and leadership development.
Partner with analytics teams to measure the effectiveness of communication and engagement efforts through surveys pulse checks and adoption metrics.

Qualifications

10 years of experience in change management strategic communication or organizational development with at least 5 years in a leadership role.
Proven success leading enterprise-wide change and communication programs supporting transformation or strategy deployment.
Deep understanding of change management frameworks (e.g. Prosci/ADKAR Kotter) and the ability to tailor them to complex matrixed organizations.
Exceptional executive communication storytelling and influencing skills.
Strong project management and organizational skills with a proven ability to juggle multiple priorities.
Bachelors degree in Business Communications Organizational Development or related field.

Preferred Qualifications

Masters degree (MBA Organizational Leadership or Communication).
Prosci or comparable change management certification.
Experience in large-scale transformation within multi-unit retail distribution or field-based organizations.
Familiarity with digital adoption employee engagement analytics and culture transformation programs.

Leadership Skills

Embodies the following values: serve perform influence respect innovate team.
Effectively communicates by motivating and inspiring others through clear and proactive communication.
Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
Makes balanced decisions and thinks strategically by being a forward thinker.

Physical Demands / Working Environment

Must be able to work in a corporate office setting.

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Director

Job SummaryTheDirector of Change Management & Communicationleads the enterprise-wide strategy enablement agenda ensuring that transformation initiatives are clearly understood effectively adopted and sustainably embedded across the organization.This role partners closely with theVP of North American...