Insurance Specialist 1
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Job Location:
Baton Rouge, LA - USA
Monthly Salary:
$ 2922 - 5734
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About this Job
- Division:Office of Property & Casualty/Louisiana Fortify Homes Program
The Louisiana Department of Insurance is seeking a motivated and detail-oriented Insurance Specialist 1 to join the Office of Property & Casualty/Louisiana Fortify Homes Program. This program helps strengthen homes across Louisiana by supporting homeowners through the grant application and review this role youll review applications and supporting documents verify eligibility for FORTIFIED Roof grants and assist with responding to insurance-related questions and complaints. If you enjoy helping the public analyzing information and contributing to a program that makes a real difference for Louisiana homeowners we encourage you to apply!
The ideal candidate possesses the following competencies:
Core Competencies:- Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
- Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training.
- Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
- Managing Risks: The ability to identify assess and control risks and opportunities to fulfill the mission of the organization.
- Thinking Critically: The ability to objectively question analyze interpret and evaluate information to form a conclusion.
- Using Data: The ability to use relevant and valid data to inform a recommendation for action.
- Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
- Acting with Ethics and Integrity: The ability to be consistent honest and a trustworthy steward of State resources.
- Championing Continuous Improvement: The ability to systematically drive or promote continuous improvement.
Minimum Qualifications
- Three years of experience in insurance administrative services investigations or law enforcement; OR
Six years of full-time work experience in any field; OR
A bachelors degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification
- The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
As an Insurance Specialist 1 in the Office of Property & Casualty/Louisiana Fortify Homes Program you will/may:
- Review homeowner applications for FORTIFIED Roof grants and check that all required documents are complete and accurate.
- Verify inspection reports insurance information and other materials to help determine eligibility for the program.
- Assist with basic research and information-gathering for consumer questions or complaints related to property and casualty insurance.
- Prepare clear helpful correspondence to homeowners insurance agents and others about program requirements or insurance laws.
- Maintain organized records and handle sensitive information responsibly.
- Provide customer service by phone and email offering guidance or directing people to the right resources.
- Support the team with simple rate/rule review tasks and other program needs.
- Participate in training to learn Louisiana insurance laws and grow in the role.
- Perform other related duties and special projects as needed.
Position-Specific Details:
Appointment Type:Probational or Job Appointment
Career Progression:This position is part of a career progression group. Employees will begin as an Insurance Specialist 1 performing entry-level duties and may advance to the journeyman and eventually advanced levels as they gain experience and demonstrate proficiency in the role.
Location:Office of Property & Casualty/Louisiana Fortify Homes Program
Compensation:The salary offered will be determined based on qualifications and experience.
Legal Statement:The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
How To Apply:
NO CIVIL SERVICE exam is required to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.*Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy contact:
Dr. Phillip Donagriche
Louisiana Department of Insurance
P.O. Box 94214
Baton Rouge LA 70804
Required Experience:
IC
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
