Snr Staff Cloud Engineer- Datastores (MySQL, Kafka, Redis, AWS)

Join Udemy. Help define the future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. Its personalized practical and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use whether theyre picking up something new or leveling up to stay ahead.

Over 80 million learners and 17000 businesses already learn with Udemy. If youre excited by change energized by learning and ready to have a real impact youll feel right at home.

Learn more about us on our company page.

Join Udemy. Helpdefinethe future of learning.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. Its personalized practical and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use whether theyre picking up something new or leveling up to stay ahead.

Over 80 million learners and 17000 businesses already learn with Udemy. If youre excited by change energized by learning and ready to have a real impact youll feel right at home.

Learn more about us on ourcompany page.

About this role

As part of Udemys Platform team the Datastore Infrastructure (DSI) team is responsible for overseeing all aspects of Databases (MySQL PGSQL Aurora DynamoDB) Streaming (Kafka) and Caching (Redis Valkey Memcache) in our infrastructure. This includes ensuring uptime security and compliance observability performance improving developers productivity/experience and developing future growth strategies. The team is split between EU and US regions. You will play a vital role in overseeing day-to-day activities and engineering strategies of DSI ensuring that millions of students worldwide achieve greater learning and career outcomes on Udemy. We value teamwork a good sense of humor strong ownership technological curiosity and a desire to learn.

This is an individual contributor role with technical leadership over datastore strategy; no direct reports.

What youll be doing

• Lead improvement projects for our datastores and platform teams to align with the companys long term objectives.

• Maintain Infrastructure Uptime monitor performance and ensure infrastructure continues scaling as we grow.

• Develop Immutable infrastructure patterns and automate Infrastructure provisioning via Code (Terraform Python Golang Ansible etc ..)

• Ensure adherence to PCI and ISO27001 compliance as well as SOC 2 security requirements modifying CI/CD processes when necessary and upholding policies and standards.

• Advocate for and implement positive changes in tools and processes through healthy discussions.

• Participate in the on-call rotation demonstrating a systematic approach to incident management.

• Participate in day-to-day activities support requests and project-related tasks for the team.

• Contribute to documentation maintain ticketing queues provide project support troubleshoot and offer after-hours assistance as required

• Provide coaching and mentorship to new hires fostering their technical growth and integration into the team. Maintain close communication with team members throughout their tenure

About your skills

• Technical Architecture & System Thinking: You see beyond the present problem to identify the fundamental why demonstrating strong systems thinking. You are capable of co-designing potential solutions leading improvement projects for datastores and platform teams and developing immutable infrastructure patterns and automation. This includes proficiency with managing Relational Databases (MySQL /PGSQL ) at scale understanding production workloads in Kubernetes and AWS Managed Services as well as expertise with tools like Terraform Ansible and Git.

• Coaching & Mentorship: You possess strong coaching skills actively listening and asking diagnostic questions to effectively address issues. You are also able to provide coaching and mentorship to new hires fostering their technical growth and integration into the team.

• Cross-Team Collaboration & Influencing: You develop relationships effectively across the organization strategically using these relationships to move work forward. You can scope solutions to gain agreement and push back when necessary for the teams or businesss benefit. This includes advocating for and implementing positive changes through healthy discussions and maintaining close communication with team members.

• Decision Making & Problem Solving: You use critical thinking to follow defined decision-making processes considering multiple perspectives. Upon making a decision you communicate clearly to ensure alignment in execution. You also demonstrate strong troubleshooting skills to diagnose complex database issues and participate in on-call rotations with a systematic approach to incident management.

What youll have

• 6 years of professional experience working in a Cloud Engineering team (also SRE/DBRE team) with Infrastructure responsibilities in managing large production workloads.

• Proficiency with managing MySQL at scale (Horizontal Scaling sharding InnoDB optimisations Query Optimisation HA/DR Monitoring Backups Strategy Security Automations).

• Strong understanding in supporting datastores running behind Kubernetes Workloads in Production.

• Proficiency with tools like Terraform Ansible Git and how to work with Infrastructure as Code and automated provisioning.

• Strong experience in Kafka/MSK cluster management topic configuration performance tuning and ensuring high availability and fault tolerance..

• Strong Experience with Distributed Caching (Redis Valley Memcache) or similar products

• Experience in Python / Golang

• Knowledge of configuration management tools monitoring systems (Datadog or similar) for database infrastructure and scaling strategies for handling increased data volumes.

• Strong troubleshooting skills to diagnose complex database issues.

• Hands-on experience with AWS cloud infrastructure and a grasp of security best practices.

• Adaptability and comfort working in a fast-paced hands-on environment.

  Where we work

  • Udemy is a global company headquartered in San Francisco with additional U.S. offices in Denver and Austin and international hubs in Australia India Ireland Mexico and Türkiye. This is an in-office position requiring three days a week in the office (Tuesday Wednesday Thursday) and flexibility on Mondays and Fridays.

Why work here

Youll grow here.
Learning is part of the job. Youll get full access to Udemy courses a monthly UDay to invest in yourself and a budget to spend on whatever helps you improve. Many people are diving into AI lately but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. Youll have the space and tools to experiment apply and get better at using AI in practical ways.

Youll own your work.
We trust people to lead make decisions and follow through. You dont need to wait for permission or layers of approval to have an impact.

Youll build with others.
We collaborate openly and shape ideas together. Everyone has a voice and good thinking is welcomed from any direction.

Youll see your impact.
What you build helps people grow their skills change their careers or find a path forward. Youve got the experience why not use it to help others gain theirs

Bring your curiosity. Well bring the platform and the support. Lets LEARNtogether.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our Australia Benefits India Benefits Ireland Benefits Mexico BenefitsTurkiye Benefits & US Benefitspages to get an understanding of some of the benefits we offer. For details on region-specific benefits please refer to the information provided during the hiring process.

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