Motorcycle Product Support and Sales Representative 15-18hr
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Comoto Rider Support Team is currently looking for Motorcycle Product Support Representatives for our next new hire class which is tentatively scheduled for February 2 2026!
Important Information:
- Compensation is $15-$18/hr. Eligible for performance based increase after a 4 month progress review.
- Additional compensation via sales incentives internal seasonal incentives seasonal overtime opportunities/bonuses attendance bonuses. and yearly company bonus.*
- The start date for the role is expected to be February 2 2026. Training will be Monday to Friday day shift (exact hours TBD). Once the 9 week training period is complete team members will be expected to transition to a new schedule which may include weekends.
- The training class will allow for remote team members if they are not within a reasonable commuting distance to one of our 3 locations in Ormond Beach FL; Philadelphia PA and North Las Vegas NV.
- For this hiring class we are focusing on folks with metric bike experience particularly sportbike and ADV riders!
Product Specialist Customer Service and Sales Rider Support; this role is all of those jobs in one! This role isnt for the typical rank and file customer service agent. So who is it for
Our ideal candidate loves bikes. You love gear. You love helping other riders get the parts and apparel they need. Most importantly you are an excellent communicator both verbally and written.
Our Product Support and Sales Associates should be two-wheel aficionados that are devotees of the powersports industry and understand the importance of assuring a great customer experience driving sales and providing support for all riders that contact three companies under the Comoto Family of Brands: RevZilla Cycle Gear and J&P Cycles.
For this hiring class we are focusing on folks with metric bike experience particularly sportbike and ADV riders!
Our next Rider Support Tech Team Member will:
- Handle all levels of interaction with customers via phone email live chat and other communication channels to take it one step forward toward facilitating all aspects of customer interaction with polish.
- Assist with questions pertaining to fitment application selection and installation of motorcycle parts and accessories.
- Advise on proper fitment and use of safety gear including helmets jackets pants riding armor boot gloves and more.
- Help customers place orders for a complete customer experience.
- Continually learn about a combination of some of the following: motorcycle parts and gear motorcycle riding motorcycle racing dirt bike and offroad riding adventure/touring riding supercross/MX bike modification among others.
- Work with a wide variation of teams on a case by case basis to ensure that we overdeliver in every opportunity is what this position is all about!
- Be detail-oriented proactive and conscientious with a commitment to self-improvement.
- Be an excellent polished communicator via verbal communication as well as written.
- Have the drive to assist their fellow riders all day every day.
Qualifications :
Our next Product Support and Sales Associate should have:
- Commitment to Comotos Core Values
- Passion for motorcycles and related products is a must
- Familiar knowledge of motorcycle parts and accessories
- Working knowledge of additional power sports equipment including UTV ATV Scooters and Snowmobiles is a bonus
- Sound problem solving and analytical skills
- Established communication interpersonal and listening skills
- Ability to interact and work in a fast-paced team-driven environment
- Time management skills and the ability to organize and manage multiple priorities
- Ability to work a schedule outside of standard business hours including nights and weekends
- Experience in retail service or hospitality industries is a plus
- Ability to speak multiple languages is a plus
- High school diploma or equivalent required. Bachelors degree is a plus.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Employee Relations
- Succession Planning
- Kenexa BrassRing
- ATS
- Lawson
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- Human Resources
- Recruiting
About Company
Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto’s brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread ... View more
