Regional Director of Sales and Marketing

As the leader responsible for commercial results and in alignment with the property and regions vision mission and organizational values the Regional Director of Sales and Marketing for Hawaii will lead the luxury positioning and sales and marketing strategy for Fairmont Kea Lani and as a support for the DOSMs in the region to achieve aggressive revenue and business goals. They will act as an advisor with a strategic view to the Sales and Marketing Departments of all assigned hotels and are the communication vehicle for Sales Marketing Public Relations and Revenue Management issues to and from the Region.  This leader possesses a strong understanding of consumer mindset in the hospitality industry as well as experience in top-tier meeting incentive and luxury leisure sales. It requires an innovative data-driven mindset knowledge of hotel sales and a consistent and proven ability to develop and execute effective commercial strategies. 

Salary Range: $230000-$255000

What you will be doing:

• Work closely with the Sales & Marketing Department and the Directors of Sales & Marketing in the region to drive top-line revenue performance and maximize market share
• Involved in the Strategic Planning Process for each hotel including but not limited to Five Year Market Segmentation Plan Proformas and Budgets.
• Identify marketing synergies within the destination and region.
• Attain and/or surpass budgeted revenue expectations and RevPAR Index targets.
• Have constant focus on all revenue streams (Rooms Catering F&B Spasetc.)
• Assist with development of the regions sales and marketing talent with a constant eye on identification of hi-potential colleagues and succession planning opportunities.
• Act as a key ambassador with customers and Global Sales to maximize awareness enhance Brand presence and increase business for the hotels including but not limited to tradeshows Global Sales Blitzes community activations and client sales activities.
• Quarterly management of the Goals and Sales Incentive Program Accelerate.
• Design market and optimize activations and signature events synergistically with appropriate constituents and contacts
• Ensure that sales and marketing action plans are in place for need periods market segments niche markets and/or special events at each hotel and as a region.
• Build and maintain an effective relationship with owners. 
• Champion brand positioning and brand standards within the region.
• Leverage Fairmont/Accor platforms systems loyalty program and overall strategies. Engage with Fairmont/Accor sales and marketing teams to maximize available tools and resources available to achieve revenue goals and steal market share.
• Create plan implement and monitor execution of the annual marketing plan and the strategies tactics and resources necessary to achieve the overall organizational business objectives. Ensure all marketing communications are coordinated and are an effective expenditure of resources.
• Support Director of Marketing & PR efforts to continually seek improvement of property websites including vanity sites and to include best in class visuals storytelling user experience and e-commerce optimization.
• Research analyze and monitor various marketing financial and demographic factors so business opportunities may be captured/optimized and the effects of competitive activity may be minimized.
• Enable group sales team with effective selling tools and initiatives that generate qualified leads.
• Identify opportunities and drive the tracking of guest data across all touch points to customize the experience drive revenue and improve loyalty and satisfaction.
• Evolve customer segmentation; behavioral demographic predictive and motivational by leveraging guest data and insights.
• Monitor the competitive landscape and market conditions to identify opportunities issues and risks to form tactical strategies.
• Manage sales and marketing spend to align with forecast and budget direction.
• Participate in key professional societies and activities related to the hospitality industry.
• Serve as corporate in the field to communicate and leverage Accor tools programs and resources for hotels in the region.
• Partner with Regional Vice President General Managers and DOSMs to support goals and objectives within hotels. 

Schedule:  Due to the nature of the hospitality industry employees are required to work varying schedules including weekends and holidays to accommodate the business and demands of the hotel. 

Qualifications :

Your experience and skills include:

• 6-8 years of experience in luxury hotel/global sales environment of which at least four have been as a Director of Sales & Marketing with knowledge of all hotel business market segments
• Proven record to coordinate multiple departments to make gains towards targeted GOP guest feedback and employee engagement results
• Proven success in partnering with Rooms Food & Beverage and other departments
• Must be able to speak read write and understand the English language
• Requires excellent communication skills both verbal and written
• Excellent interpersonal and organizational skills with a keen focus on attention to detail follow-up refined guest service skills with a strong ability to multi-task
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority both internally and externally
• Clear working knowledge of budget planning and execution
• Proficient in computer skills including advanced knowledge in Word Excel PowerPoint and SharePoint-base web environment
• Working knowledge of Opera Sales & Catering (or similar)
• Ability to multi-task and work well in stressful & high-pressure situations
• Ability to build strong relationships interact and influence others at all levels of the organization a team player motivator & self-starter
• Ability to motivate developing leaders to act as entrepreneurs while innovating guest oriented solutions creatively and profitably
• Self-confident proactive resourceful solutions-oriented individual able to prioritize and make effective decisions
• High degree of professionalism with strong understanding of hotel operations and business acumen
• Analytical skills strength as a developer and a leader of others creativity and strong planning skills are essential for this position
• Must be highly organized goal and results oriented
• Knowledge of the relationship between process policy people and performance
• Adept at evaluating plan building scenario planning execution communication and management of large projects involving multiple and dependent disciplines
• Strong work ethic and ability to build internal and external relationships
• Proven ability to achieve objectives in a diverse and changing environment
• Strong analytical thinking with business acumen and management skills
• Ability to lead multi-cultural business and team

Education

• High School diploma (or equivalent) and/or vocational training
• College Diploma Business School or Hotel Management degree preferred

Additional Information :

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Join our ohana today:  Visit our website to learn more about living and working for Fairmont Hawaii. 

Why work for Accor You can discover a world where life pulses with passion!

Join the Accor Group an ecosystem of over 45 brands 5600 hotels 10000 restaurants and lifestyle places that welcome you.  With us your personality is valued your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers your colleagues and also on the planet contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani

Remote Work :

No

Employment Type :

Part-time