Front Office Manager
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Job Summary
- Manage the front office team including training scheduling and performance evaluation
- Ensure exceptional guest service and handle guest inquiries or complaints promptly and professionally
- Oversee reservations check-ins and check-outs efficiently
- Coordinate with other departments to ensure seamless guest experiences
- Maintain accurate records and prepare daily reports on front office operations
- Implement and enforce hotel policies and procedures at the front desk
- Monitor inventory of front office supplies and equipment
- Handle billing and cash management in compliance with company standards
- Support sales and marketing initiatives through effective guest relations
Qualifications :
- Proven experience as a Front Office Manager or similar role in hospitality
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficient in property management systems and MS Office
- Ability to handle stressful situations with professionalism and tact
- Detail-oriented with strong organizational skills
- Flexible to work various shifts including weekends and holidays
- Hotel Experience
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more
