Satair Solutions Account Manager

Beijing - China

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

What does your next challenge look like

Do you have a can-do attitude and are keen on working in a global commercial and logistics environment in aviation

Do you want to work in a flat structure with direct proximity to our customers in a fast changing environment

Do you have a passion for people in a multicultural set up with locations worldwide and experience a more and more diverse environment

Then join Satair - an Airbus Services Company (100% subsidiary of Airbus).

Satair is offering first class material management solutions in the aftermarket business of the aviation industry. With our global functional organization spanning across 10 different sites and locations worldwide with more than 1.200 people and a $1.5 billion-turnover you will be part of a truly global family.

Our customers have the ultimate goal to operate their fleet and our Airbus aircraft safely efficiently in a cost-time-quality effective manner and of course with the expected comfort level for their customers. We at Satair do everything to support our customers in this.

If you want to know more about our business just have a closer look here

Satair Corporate Video

Satair Customer Desk

Satair Repair Services

In this environment we are looking for a Solutions Account Manager (m/f/d) to join our team Solutions Account and Program Management ASOIC in Beijing at the earliest possible start date.

What can you expect from us

Reporting to the Head of Solutions Account and Program Management you will be working with our colleagues worldwide. You will work directly with our external Airline and MRO customers being responsible for the lifecycle of complex Managed Solutions. As a Solutions Account Manager you are the bridge between the Solutions customers and our internal operations championing the customer requirements and expectations; and balancing these against our internal capabilities and goals. Accountable for both operational delivery and financial performance.

You have the opportunity to experience all aspects of Satairs activities plus gain a unique insight into our customer operations and day to day challenges.

Your main tasks and responsibilities will include:

In Service deals: Ownership of the allocated Contracts; with accountability of in-service deal operations and financials and ensuring common understanding and delivery of the contributing functions. Additionally to launch / drum beat actions with the respective functions to ensure high service level and drive our profitability.
New Campaigns: Lead/support design activities on new campaigns - aligning customer requirements with existing capabilities and identifying potential gaps to be mitigated or for future development
Future Design: Ownership of improvement / enabler projects to boost Solutions performance/profitability and to grow the Solutions portfolio in Alignment with the Solution Sales team

This role will involve some travel for business (several times per year) worldwide and as such you must be able to travel accordingly.

Disabled applicants with equal qualification are favored.

Part time and Hybrid working is welcome and supported.

What do we expect from you

Equipped with a degree in Engineering computer science or business administration (or similar) paired with professional experience in the the aviation aftermarket (or a comparable role) we are looking for a team player with the following experience skills and mindset:

Versatile and Adaptable: Proven ability to quickly pivot between tasks manage multiple priorities and adapt to evolving business needs and processes.
Complex Process Acumen: Demonstrated capacity to rapidly understand and map intricate customer journeys operational workflows and technical systems.
Gap Analysis and Solution Design: Exceptional analytical skills with a track record of identifying disconnects between current state and desired outcomes (customer needs vs. process limitations) and designing practical effective solutions to bridge these gaps.
5 years of work experience preferably in the aviation aftermarket
Project management and/or process design experience
Knowledge of Basic Business Finance
Knowledge of SAP (experience of SD Module- AP1 will be a plus) and Spec2000
Able to analyze large data packages. Skywise or programming knowledge will be a plus
High Customer orientation and responsiveness
Very good in building and managing business relationships
Autonomous and self-driven
English and Mandarin language skills at negotiation level

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Airbus is striving for a culture of diversity and inclusiveness with continuous learning speak up listen up and act with integrity and respect. So we welcome any application independent from the social and cultural background gender age disability sexual orientation or religion of the applicant.

Apply now and grab your boarding pass for your next challenge with us in Satair!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Company:

Satair (Beijing) Co. Limited

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.

Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.

At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.

Required Experience:

Manager

Job Description:What does your next challenge look likeDo you have a can-do attitude and are keen on working in a global commercial and logistics environment in aviationDo you want to work in a flat structure with direct proximity to our customers in a fast changing environmentDo you have a passion ...

Job Description:

What does your next challenge look like

Do you have a can-do attitude and are keen on working in a global commercial and logistics environment in aviation

Do you want to work in a flat structure with direct proximity to our customers in a fast changing environment

Do you have a passion for people in a multicultural set up with locations worldwide and experience a more and more diverse environment

Then join Satair - an Airbus Services Company (100% subsidiary of Airbus).

If you want to know more about our business just have a closer look here

Satair Corporate Video

Satair Customer Desk

Satair Repair Services

In this environment we are looking for a Solutions Account Manager (m/f/d) to join our team Solutions Account and Program Management ASOIC in Beijing at the earliest possible start date.

What can you expect from us

You have the opportunity to experience all aspects of Satairs activities plus gain a unique insight into our customer operations and day to day challenges.

Your main tasks and responsibilities will include:

In Service deals: Ownership of the allocated Contracts; with accountability of in-service deal operations and financials and ensuring common understanding and delivery of the contributing functions. Additionally to launch / drum beat actions with the respective functions to ensure high service level and drive our profitability.
New Campaigns: Lead/support design activities on new campaigns - aligning customer requirements with existing capabilities and identifying potential gaps to be mitigated or for future development
Future Design: Ownership of improvement / enabler projects to boost Solutions performance/profitability and to grow the Solutions portfolio in Alignment with the Solution Sales team

This role will involve some travel for business (several times per year) worldwide and as such you must be able to travel accordingly.

Disabled applicants with equal qualification are favored.

Part time and Hybrid working is welcome and supported.

What do we expect from you

Versatile and Adaptable: Proven ability to quickly pivot between tasks manage multiple priorities and adapt to evolving business needs and processes.
Complex Process Acumen: Demonstrated capacity to rapidly understand and map intricate customer journeys operational workflows and technical systems.
Gap Analysis and Solution Design: Exceptional analytical skills with a track record of identifying disconnects between current state and desired outcomes (customer needs vs. process limitations) and designing practical effective solutions to bridge these gaps.
5 years of work experience preferably in the aviation aftermarket
Project management and/or process design experience
Knowledge of Basic Business Finance
Knowledge of SAP (experience of SD Module- AP1 will be a plus) and Spec2000
Able to analyze large data packages. Skywise or programming knowledge will be a plus
High Customer orientation and responsiveness
Very good in building and managing business relationships
Autonomous and self-driven
English and Mandarin language skills at negotiation level

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Apply now and grab your boarding pass for your next challenge with us in Satair!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Company:

Satair (Beijing) Co. Limited

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Customer Account and Service Management

At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.

Required Experience:

Manager