Strategy & Planning
Support development and delivery of hotel and F&B marketing strategies aligned with AccorHotels Sofitel brand standards and House Made Hospitality.
Conduct market analysis using CRM digital banking sales and product data to identify opportunities and guide campaigns.
Plan and execute monthly quarterly seasonal and annual marketing campaigns aimed at customer acquisition and increasing visitation frequency.
Maintain the integrated marketing calendar lead weekly WIP meetings and prepare weekly/monthly reports.
Collaborate with Hotel GM Commercial Directors and R&B leadership to identify promotions seasonal activations and signature guest experiences.
Brand & Guest Experience
Manage brand standards guest touchpoints and communications across all hotel restaurants and bars.
Coordinate on-site promotions activations and guest communications to enhance engagement.
Work with R&B teams to ensure messaging is authentic and product knowledge is strong.
Digital Content & Communications
Oversee digital marketing and e-commerce channels including venue websites Accor F&B platforms and third-party listings.
Manage online presence: website content social media SEO optimisation and online review platforms.
Plan and schedule social contentposts reels storieswith engaging copy and effective calls to action.
Produce creative assets (images video graphics) using Canva or external creative partners.
Execute end-to-end email marketing campaigns via CRM including design testing deployment and reporting.
Develop campaign storyboards and channel plans to ensure cohesive messaging across platforms.
Partnerships & Events
Commercial & Administration
Act as the key contact for digital marketing activities managing media partners and negotiating channel placements.
Track marketing budgets manage invoicing and report on ROI.
Use internal tools for insights; recommend new tools to enhance performance.
Support ad hoc marketing needs and work flexibly across a seven-day operation as required.
Qualifications :
Degree in Marketing Communications Business or related field or equivalent hospitality/F&B marketing experience.
3 years experience delivering multi-channel marketing campaigns across digital brand CRM social and partnerships.
Strong skills in content creation social media management SEO email marketing and website/CMS updates.
Proficient with CRM platforms analytics tools and reporting; able to interpret data to guide strategy.
Excellent communication stakeholder management and project coordination skills in a fast-paced multi-venue environment.
Creative organised and able to work flexibly across a seven-day operation with experience supporting events and activations.
Additional Information :
Benefits Rewards Motivations
- Industry benefits from including exclusive discounts on accommodation dining bars and more in over 100 countries with Accor Hotels and our partners.
- Progressive leave policies including birthday leave and 10 weeks parental leave.
- Onsite perks including complimentary dry cleaning $5 lunch buffet & discounted city parking.
- Most importantly - work with and learn from industry experts with opportunities for development.
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full working rights in Australia are required for this role.
Remote Work :
No
Employment Type :
Full-time
Strategy & PlanningSupport development and delivery of hotel and F&B marketing strategies aligned with AccorHotels Sofitel brand standards and House Made Hospitality.Conduct market analysis using CRM digital banking sales and product data to identify opportunities and guide campaigns.Plan and execut...
Strategy & Planning
Support development and delivery of hotel and F&B marketing strategies aligned with AccorHotels Sofitel brand standards and House Made Hospitality.
Conduct market analysis using CRM digital banking sales and product data to identify opportunities and guide campaigns.
Plan and execute monthly quarterly seasonal and annual marketing campaigns aimed at customer acquisition and increasing visitation frequency.
Maintain the integrated marketing calendar lead weekly WIP meetings and prepare weekly/monthly reports.
Collaborate with Hotel GM Commercial Directors and R&B leadership to identify promotions seasonal activations and signature guest experiences.
Brand & Guest Experience
Manage brand standards guest touchpoints and communications across all hotel restaurants and bars.
Coordinate on-site promotions activations and guest communications to enhance engagement.
Work with R&B teams to ensure messaging is authentic and product knowledge is strong.
Digital Content & Communications
Oversee digital marketing and e-commerce channels including venue websites Accor F&B platforms and third-party listings.
Manage online presence: website content social media SEO optimisation and online review platforms.
Plan and schedule social contentposts reels storieswith engaging copy and effective calls to action.
Produce creative assets (images video graphics) using Canva or external creative partners.
Execute end-to-end email marketing campaigns via CRM including design testing deployment and reporting.
Develop campaign storyboards and channel plans to ensure cohesive messaging across platforms.
Partnerships & Events
Commercial & Administration
Act as the key contact for digital marketing activities managing media partners and negotiating channel placements.
Track marketing budgets manage invoicing and report on ROI.
Use internal tools for insights; recommend new tools to enhance performance.
Support ad hoc marketing needs and work flexibly across a seven-day operation as required.
Qualifications :
Degree in Marketing Communications Business or related field or equivalent hospitality/F&B marketing experience.
3 years experience delivering multi-channel marketing campaigns across digital brand CRM social and partnerships.
Strong skills in content creation social media management SEO email marketing and website/CMS updates.
Proficient with CRM platforms analytics tools and reporting; able to interpret data to guide strategy.
Excellent communication stakeholder management and project coordination skills in a fast-paced multi-venue environment.
Creative organised and able to work flexibly across a seven-day operation with experience supporting events and activations.
Additional Information :
Benefits Rewards Motivations
- Industry benefits from including exclusive discounts on accommodation dining bars and more in over 100 countries with Accor Hotels and our partners.
- Progressive leave policies including birthday leave and 10 weeks parental leave.
- Onsite perks including complimentary dry cleaning $5 lunch buffet & discounted city parking.
- Most importantly - work with and learn from industry experts with opportunities for development.
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full working rights in Australia are required for this role.
Remote Work :
No
Employment Type :
Full-time
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