Night Auditor Full Time
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Night Auditor you will play a key role in supporting overnight operations assisting the Night Manager and ensuring a seamless safe and luxurious experience for all guests. You will be the main point of contact for overnight arrivals departures and guest requests maintaining accuracy and attention to detail throughout your shift.
In this role you will:
Welcome late arrivals and farewell early departures creating warm and personalised guest experiences
Manage daily reconciliation of hotel outlets and complete nightly revenue postings
Prepare and distribute audit reports accurately and efficiently
Confirm reservation details and accounts for in-house guests ensuring all information is correct
Collate departure paperwork and liaise with the Front Office team
Respond promptly to guest enquiries and requests maintaining a solution-focused approach
Ensure an effective handover to the Night Manager at the start and end of your shift
Maintain safety and security standards overnight supporting the Night Manager
Qualifications :
Previous experience in a Night Auditor or similar front office role
Enthusiasm for delivering exceptional guest experiences with attention to detail
Excellent communication skills both written and verbal
High level of computer literacy; experience with Opera Cloud PMS preferred
Calm and professional under pressure with the ability to solve problems efficiently
Availability to work a 7-day rotating roster from 11:00pm to 7:00am
Additional Information :
Whats in it for you...
- Great benefits worldwide accommodation and food & beverage discounts from day one Chadstone Shopping Centre discounts free nights accommodation on your anniversary with Accor discounted health insurance and a free confidential Employee Assistance Program
- A supportive dynamic team environment in one of Melbournes most iconic luxury hotels
- Work close to home based in Melbournes vibrant south-east avoid the CBD commute
- Endless growth opportunities as part of Accor Australias largest hospitality employer with access to industry-leading training career pathways across a global network and the ability to truly shape your future
Apply now to become part of the story at Hotel Chadstone Melbourne MGallery. We cant wait to welcome you!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
