Client Services Officer

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profile Job Location:

Victoria - Australia

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a motivated SMSF Client Service Officer to join our inclusive and friendly team at MS Group. This role offers flexibility to work across both our Kyabram and Shepparton offices.

This role is perfect for a school leaver with an interest in numbers accounting and finance!

As an SMSF Client Service Officer you will work closely with our SMSF Accounting Assistant and Accountants to manage the administration of self-managed superannuation funds ensuring our clients receive exceptional service and support.

Key responsibilities

  • Assist with investments transactions dividend reinvestments and fund banking
  • Process data feeds dividend notices and tax statements
  • Prepare payments and manage superfund bank accounts
  • Generate client correspondence reports and billing
  • Provide client support via phone or in-person
  • Maintaining scanning and filing client documentation
  • Assist in preparation and compilation of client information and financial reports

Requirements

  • Excellent communication and organisational skills
  • Ability to maintain client confidentiality and professionalism
  • High attention to detail
  • Experience with Microsoft programs and computer skills
  • Ability to work both independently and collaboratively in a team

Why join us

  • Be part of a supportive and inclusive team
  • Opportunities for professional development and growth
  • Year-round health and wellbeing program
  • Employee Assistance Program (EAP)
  • A range of employee benefits

Apply now

Please apply through SEEK or send your application directly to

For further information contact our HR Manager on (03)


Required Experience:

Junior IC

We are seeking a motivated SMSF Client Service Officer to join our inclusive and friendly team at MS Group. This role offers flexibility to work across both our Kyabram and Shepparton offices.This role is perfect for a school leaver with an interest in numbers accounting and finance!As an SMSF Clien...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients