Director of Student Success – HYBRID

Unitek Learning

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profile Job Location:

Tempe, AZ - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Position Summary:
The Director of Student Management serves as the primary advocate and point of contact for students recruited through Unitek Learnings Cross-State Enrollment initiative. This role is responsible for supporting students throughout their academic lifecyclefrom initial enrollment through graduationensuring a seamless supportive and compliant experience as they study and train outside their home state.

The Director works collaboratively with Admissions Financial Aid Academics Career Services and Student Services to remove barriers enhance student satisfaction and promote successful outcomes. This position also supports the development of systems policies and partnerships that improve the cross-state student experience.

Key Responsibilities:

Student Lifecycle Management

  • Serve as the central liaison for all cross-state students providing continuous support from enrollment through graduation.
  • Coordinate with Financial Aid to ensure timely and compliant packaging for students studying in another state.
  • Assist students with re-location or temporary accommodation logistics depending on the students chosen education path including housing transportation and community integration resources (e.g. churches childcare part-time employment and local services).
  • Support students in developing professional and personal readiness skills (soft skills time management conflict resolution etc.).
  • Partner with Career Services to help students secure temporary employment during study and achieve successful placement after graduation.

Operational Oversight & Coordination

  • Develop and maintain processes to track and report on the progress engagement and success of cross-state students.
  • Identify resolve and escalate barriers to retention or progression collaborating with department & campus leaders to resolve issues quickly.
  • Ensure clear communication between campuses and the cross-state enrollment team regarding student needs and compliance expectations.
  • Work with local and national nursing leadership to develop a series of clinical and skills lab Intensives to support the intensives track where students do not relocate fully.
  • Support the development of resources tools and best practices to standardize cross-state student management across campuses.
  • Establish and maintain partnerships and contractual agreements with external vendors utilized in student transportation and housing. 

Student Advocacy

  • Act as an advocate for all cross-state studentslistening advising and resolving concerns with empathy and accountability.
  • Represent the voice of the student in decision-making processes related to policy operations and campus life.
  • Foster a culture of belonging and support for students navigating study away from their home state.

Qualifications :

  • Bachelors degree required; Masters degree preferred.
  • Minimum of 7 years of experience in higher education with 4 years of student services enrollment management or related field. Demonstrated success in student advocacy retention or lifecycle management roles.
  • Strong understanding of financial aid housing and academic operations.
  • Excellent communication organizational and problem-solving skills.
  • Ability to work cross-functionally with diverse internal teams and external partners.
  • Commitment to the mission of student success and integrity in educational service delivery.

Additional Information :

For Full Time Employees We Offer:

  • Medical Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks starting Vacation per year.  Increasing based on years of service with company
  • 12 paid Holidays and 2 Floating Holiday
  • 401K with a Company Match
  • Company Paid Life Insurance at 1xs your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on program

Remote Work :

No


Employment Type :

Full-time

Position Summary:The Director of Student Management serves as the primary advocate and point of contact for students recruited through Unitek Learnings Cross-State Enrollment initiative. This role is responsible for supporting students throughout their academic lifecyclefrom initial enrollment throu...
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Key Skills

  • Crisis Management
  • Marketing
  • Public Relations
  • Fundraising
  • Media Relations
  • Constant Contact
  • Strategic Planning
  • Social Media Management
  • Team Management
  • Public Speaking
  • Wordpress
  • Writing Skills

About Company

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As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career ... View more

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