Family Support Coordinator

Watkinsville, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Summary:

The Family Support Coordinator cultivates and maintains positive relationships with esp families and supports in planning and executing family events. This role leads efforts to organize systematize and streamline processes that strengthen Athens Family Support including assisting with program and event registration and identifying target audiences for deeper community connection.

About esp:

Founded in 1986 in Watkinsville Georgia esp exists to create transformative experiences for people with disabilities and their families and change communities for the better. esp now operates four locations across the state of Georgia to provide year-round programming summer camp and family support to nearly 1000 families. To learn more visit

Our Values

Infused with Joyful Hospitality
Innovating Possibilities
Activating the Abilities of All
Fascinated with Fun
Compassion Freely Given
Connecting the Unconnected
Persevering Together

Top Five Responsibilities:

Develop and implement systems of support for esp Athens families including enhancing the Resource Hub and community partnerships.
Case Management for esp Athens families to include provision of emergency support connecting with esp services and connecting with community resources.
Support all esp Family Events and Programs under the direction of the Family Engagement Manager.
Lead esPlay recruitment and awareness efforts.
Work with esp families on payments and financial support through CampSite.

Other Functions and Responsibilities:

Cultivate and maintain positive relationships with esp families
Assist the Site Executive Director and Program Manager in organizing systematizing and creating processes for all communication methods for esp families
Ensure CampSite and all its modules are being utilized and systematized to achieve completion and effectiveness for families.
Coordinate and manage registration for esp programs and events
Identify target audiences to invite into the mission of esp for family involvement
Train and support the Athens full-time team Program Assistants and Summer Camp Leadership on how to navigate CampSite
Collaborate with esp Marketing team on the creation of promotional and educational materials for families that highlight the services that esp offers along with additional outside resources
Create graphics to better communicate to esp families about programmatic opportunities

Other Functions and Responsibilities:

Cultivate and maintain positive relationships with esp families
Work under the leadership of the Family Engagement Manager in executing Family Events
Lead efforts in organizing systematizing and creating processes for all Athens Family Support needs
Assist in the process of registration for esp programs and events
Identify target audiences for enhanced community connections for Family Support
Train and support the Athens full-time team Program Assistants and Summer Camp Leadership on how to navigate CampSIte.
Collaborate with esp Marketing team on the creation of promotional and educational materials for families that highlight the services that esp offers along with additional outside resources
Create graphics to better communicate to esp families about programmatic opportunities

Knowledge and Skills:

Strong written and verbal communicator with the ability to lead meetings speak to community audiences share esps mission and communicate with diverse audiences
Exhibits attention to detail across all communication platforms
Strong collaborator actively seeking input across the organization and into the community
Ability to build meaningful relationships and advance the esp mission through them
Both strategic and performance-oriented; meeting daily needs and project deadlines
Strong time management skills with the ability to balance multiple needs across all esp teams
Ability to think strategically about how we can innovate new and ongoing family engagement opportunities
Social work background and experience preferred
Must have very strong organizational skills to further support the Athens families and team
Proficient in Google Suite and comfortable with technology and multiple management platforms
Has a strong head on their shoulders to deal with negative feedback and input from families in a positive professional and healthy way
Empathetic personality willing to listen to family needs
Able to speak eloquently to others
Detail-oriented and initiative notices when things are missing or when to do more

Experience:

Preferred history of working in case management
Experience serving individuals with developmental disabilities a plus

Job Details:

Salary: $50000
FLSA Status: Full-Time Exempt
Location: Watkinsville GA
Type: Full-Time Non-Exempt
Benefits: Medical Dental Vision 401k match generous PTO policy
Direct Supervisor: esp Athens Family Engagement Manager

esp provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

esp is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. As part of this commitment esp will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact esps People Team at

Required Experience:

Manager

Job Summary:The Family Support Coordinator cultivates and maintains positive relationships with esp families and supports in planning and executing family events. This role leads efforts to organize systematize and streamline processes that strengthen Athens Family Support including assisting with p...

About esp:

Our Values

Infused with Joyful Hospitality
Innovating Possibilities
Activating the Abilities of All
Fascinated with Fun
Compassion Freely Given
Connecting the Unconnected
Persevering Together

Top Five Responsibilities:

Develop and implement systems of support for esp Athens families including enhancing the Resource Hub and community partnerships.
Case Management for esp Athens families to include provision of emergency support connecting with esp services and connecting with community resources.
Support all esp Family Events and Programs under the direction of the Family Engagement Manager.
Lead esPlay recruitment and awareness efforts.
Work with esp families on payments and financial support through CampSite.

Other Functions and Responsibilities:

Cultivate and maintain positive relationships with esp families
Assist the Site Executive Director and Program Manager in organizing systematizing and creating processes for all communication methods for esp families
Ensure CampSite and all its modules are being utilized and systematized to achieve completion and effectiveness for families.
Coordinate and manage registration for esp programs and events
Identify target audiences to invite into the mission of esp for family involvement
Train and support the Athens full-time team Program Assistants and Summer Camp Leadership on how to navigate CampSite
Collaborate with esp Marketing team on the creation of promotional and educational materials for families that highlight the services that esp offers along with additional outside resources
Create graphics to better communicate to esp families about programmatic opportunities

Other Functions and Responsibilities:

Cultivate and maintain positive relationships with esp families
Work under the leadership of the Family Engagement Manager in executing Family Events
Lead efforts in organizing systematizing and creating processes for all Athens Family Support needs
Assist in the process of registration for esp programs and events
Identify target audiences for enhanced community connections for Family Support
Train and support the Athens full-time team Program Assistants and Summer Camp Leadership on how to navigate CampSIte.
Collaborate with esp Marketing team on the creation of promotional and educational materials for families that highlight the services that esp offers along with additional outside resources
Create graphics to better communicate to esp families about programmatic opportunities

Knowledge and Skills:

Strong written and verbal communicator with the ability to lead meetings speak to community audiences share esps mission and communicate with diverse audiences
Exhibits attention to detail across all communication platforms
Strong collaborator actively seeking input across the organization and into the community
Ability to build meaningful relationships and advance the esp mission through them
Both strategic and performance-oriented; meeting daily needs and project deadlines
Strong time management skills with the ability to balance multiple needs across all esp teams
Ability to think strategically about how we can innovate new and ongoing family engagement opportunities
Social work background and experience preferred
Must have very strong organizational skills to further support the Athens families and team
Proficient in Google Suite and comfortable with technology and multiple management platforms
Has a strong head on their shoulders to deal with negative feedback and input from families in a positive professional and healthy way
Empathetic personality willing to listen to family needs
Able to speak eloquently to others
Detail-oriented and initiative notices when things are missing or when to do more