Workflow Strategist and Product Owner

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dont just talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Summary:

As the Workflow Strategist and Product Owner at Caterpillar you serve as a strategic leader driving enterprise-wide transformation beyond traditional product ownership. This role is about architecting the future of Caterpillars marketing workflow processes utilizing the Adobe Workfront and applications. You will lead the configuration implementation and optimization of these platforms to enable scalable efficient and collaborative content workflows across all business units.

You own the product vision roadmap and backlog but more critically you shape how these applications integrate with Caterpillars broader digital ecosystem. By aligning platform capabilities with business goals you will ensure measurable impact on user experience adoption and operational efficiency. You will partner closely with engineering and business stakeholders to scope and deliver enhancements validate improvements and communicate progress to senior leaders.

As a key member of the Digital Marketing Content Product Management Team you will champion governance standards drive cross-functional alignment and lead strategic initiatives that position Workfront as the foundation of Caterpillars marketing content operations. This role demands a blend of technical acumen strategic foresight and change leadership to unlock value across Caterpillars diverse business units.

What You Will Do:

• Act as the enterprise business Product Owner for Adobe Workfront and Adobe driving the product vision roadmap and backlog while serving as the primary point of contact for Workfront across multiple teams and departments.

• Oversee platform configuration strategy onboarding and governance to support Caterpillars Content Supply Chain ensuring alignment with business needs.

• Develop and maintain governance standards for Workfront and usage across teams.

• Serve as the strategic liaison among business stakeholders engineering teams and Adobe partners to advocate for enhancements and improved user functionality that align with enterprise standards.

• Lead discussions and facilitate solutions to complex questions related to business data and technical integrations ensuring alignment across stakeholders.

• Present to developers stakeholders and leadership team on all Workfront and related initiatives through strong communication skills.

• Regularly analyze Workfront usage data and feedback to identify inefficiencies or improvement opportunities.

• Identify opportunities to integrate Workfront with other enterprise systems and to support new use cases.

• Work closely with Business Analysts to translate business requirements into technical specifications by consulting on scope layout and design.

• Partner with development teams to track delivery complete validation and ensure each release delivers maximum value.

• Manage the product backlog by prioritizing enhancements based on changing business needs and desired target dates.

• Contribute to change management efforts for application changes including training documentation and stakeholder engagement.

• Support feature testing by participating in user testing for new Workfront and features and functionality providing feedback to improve performance and usability.

What You Will Have:

Data Gathering & Analysis: Knowledge of data gathering and analysis tools techniques and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion goal or judgment.
Data-Driven Decision Making: Knowledge of the data-driven decision-making process and associated tools and techniques; ability to gather and analyze data to make organizational decisions that align with strategic business objectives and goals.
Alignment: Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organizations vision and strategies.
Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate coordinate work across divisions and collaborate in solving problems as one team.
Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan organize monitor and control the set of projects ensuring efficient utilization of technical and administrative resources to achieve program objectives.
Team Management: Knowledge of effective team building techniques; ability to form and manage effective teams.

Considerations For Top Candidates:

• Four-year Bachelors degree in a related field or equivalent working experience

• Experience with Adobe Workfront including deep understanding of available capabilities process setup integration options and user functionality.

• Demonstrated success leading Workfront implementation and setup in a previous organization including onboarding cross-functional teams and expanding platform usage across departments.

• Proven experience in designing scalable workflow automations and governance frameworks that support Content Supply Chain tools and drive operational efficiency.

• Background in digital marketing practices and content creation strategies.

• Strong interest in supporting governance compliance and process standardization.

• Detail oriented well organized and accountable with a proven ability to maintain accuracy and consistency across multiple projects.

• Adobe Workfront Certification.

• Excellent oral and written communication skills with the ability to tailor messaging for diverse audiences including engineering business partners and leadership.

• Demonstrated ability to collaborate effectively across multiple teams and functions.

• Exceptional interpersonal skills with the ability to handle sensitive emotional or potentially controversial situations effectively particularly during periods of change management.

• Capability to manage projects from start to finish ensuring timelines and deliverables are met.

• Experience working in Agile development while simultaneously managing multiple priorities.

• Proven ability to work cross-functionally with marketing engineering and business partners.

• Experience in defining assessment criteria to evaluate potential applications or systems.

• Solid understanding of Caterpillar policies standards procedures and business model.

• Proficiency in Microsoft tools including Word Excel Teams PowerPoint and Azure DevOps.

• Product Owner certification (CSPO from Scrum Alliance) or knowledge of the Software Development Lifecycle (SDLC).

Please note that remote employment is not being considered for this position.

What You Will Get:

Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies. Weve created an inclusive environment for you to explore your passions make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities duties and effort required of employees assigned to this job. At the discretion of management this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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