Product Manager for Delivery Management

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll build

The Product Manager for Delivery Management will work closely with PM lead of Core Logistics and report to the Head of Advanced cloud logistics PM. Within the SCM solution area we are the product management team who own the product definition & strategy for SCM core logistics applications. Public cloud ERP is the central component of our Business Suite offering and we have witnessed a breathtaking growth in our customer adoption. For Gartner and other leading analysts we rank as leaders in the product centric cloud ERP application market.

Key responsibilities include but are not limited to:

• Lead with customer adoption & satisfaction at every step of the way
• Personify live and breathe a SaaS mindset and be a role model to other stakeholders
• Be a strong influencer across SAP and in the market
• Understand and take ownership (with your team) of customer problems and turn them into product solutions from concept through to requirements design and delivery collaborating with product marketing engineering and other stakeholders in doing so
• Engage with customers partners and other stakeholders at all stages of the product lifecycle to ensure we are solving the right problems and building products our customers need
• You will be involved in a full lifecycle of product discovery from creating insights based on feedback from partners customers or other stakeholders to the delivery of product and collection of insights on new feature adoption and customer satisfaction
• Working in the new Harmonized Product Operating Model
• Act as a business analyzer of customer requests contribute to discovery results support with the translation of them into business deliverables
• Thought leader and SPOC for key initiatives ensuring smooth and efficient roll-out / -in with the wider PM and Engineering team

What you bring

• 8 years of relevant work experience in the software industry preferably in a SaaS organization with Product Management; strong CEO mindset
• Excellent people collaboration & leadership skills and ability to deal with high pressure from internal and external stakeholders
• Expertise in Logistics domain
• Excellent verbal communication skills with the customers partners and internal teams as well as board/executive level presentation skills
• Strong customer focus with previous exposure to key customers as well as partner orientation
• Understanding of how to develop a product strategy and a product roadmap based on developing strong market expertise for a topic or product area

Where you belong:

The mission of SAP Cloud ERP Product Management team is to drive and grow SAPs core business as a market leader in cloud ERP. We are responsible for defining product scenarios based on market and target customer needs and translating them into consumable product requirements for engineering teams. We work hand-in-hand with our engineering and product marketing teams as well as with our customers and partners on continuously improving our SAP Cloud ERP product. Product Management is the authoritative voice of the legitimate challenges customers face evangelizing an outcome-based product vision and roadmap that truly solves customer pain points by creating products that delight yet serve the needs of SAP.

• Innovative Environment: Work with a global team of industry leading experts. Our PM team balances standardization and customer / industry demands for customization for critical business processes using SAPs intelligent ERP system.
• Collaborative Effort: Lead product definition for the SCM core in public cloud ERP and the wider Business Suite for SCM transforming market needs and customer problems to be solved into solutions customers want to adopt
• Customer Advocacy: Collaborate with engineering marketing customers and partners to enhance the product driving an adoption centered vision and roadmap.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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AI Usage in the Recruitment Process

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Requisition ID: 435983 Work Area: Solution and Product Management Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid