Director, Infrastructure, Automation & Cybersecurity

ABOUT US

SickKids Foundation with over 50 years of philanthropic impact is Canadas largest charitable funder of child health research learning and care raising over $200 million last year. As a national charity SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids) we are aligned in supporting Precision Child Health (PCH) the future of tailoring medicine to each childs unique traits so SickKids can diagnose faster treat smarter and predict better.

We are driven by our core values of integrity collaboration excellence innovation and inclusion with goals of delivering a superior donor experience investing in our people and culture driving innovative and sustainable fundraising and disrupting the market through data and technology.

SickKids Foundation is committed to an inclusive culture by embedding equity diversity and inclusion in our policies practices and behaviours. We aim to build awareness and skills in this area both internally and with our partners. Our commitment extends to creating a safe positive work environment. For details on our Equity Diversity & Inclusion commitment please click here.

Were committed to attracting and retaining passionate individuals to help create a healthier future. Thats why SickKids Foundation is looking for a new Director Infrastructure Automation & Cybersecurity.

Position Status: Permanent Full-Time

Available: Immediately

Description of the Position:

The Director Infrastructure Automation & Cybersecurity is responsible for providing both strategic and operational leadership for the Foundations cloud infrastructure network workplace technology and cybersecurity environments. This position ensures that all technology platforms and services from collaboration tools to core infrastructure are secure automated and resilient thereby enabling the Foundations digital operations and supporting its data-driven mission.

The Director oversees delivery squads focused on Infrastructure & Cloud Operations Cybersecurity and Workplace Technology & IT Support. This leadership role drives modernization automation and service optimization initiatives aimed at improving performance enhancing the end-user experience and reducing complexity. The Director plays a crucial role in supporting enterprise transformation initiatives such as CRM Modernization by ensuring the Foundations technology foundations are secure scalable and automated.

Furthermore the Director promotes the use of AI and automation tools including enterprise workflow automation platforms to streamline IT operations simplify business processes and boost employee productivity across the organization. By working collaboratively across technology and business teams this leader advances the Foundations goal of achieving greater efficiency through automation standardization and ongoing improvement.

Key Responsibilities Include:

Strategic Leadership

• Define and execute a multi-year roadmap for infrastructure workplace technology automation and cybersecurity in alignment with the Foundations strategic priorities.
• Lead the modernization of cloud infrastructure and digital workplace services ensuring they are scalable efficient and cost-optimized.
• Champion automation-first principles by promoting intelligent operations self-healing systems and AI-enabled service delivery.
• Collaborate with business and technology leaders to ensure systems data and integrations are consistent with enterprise standards and compliance frameworks.
• Foster a culture of reliability performance and innovation within the Infrastructure Cybersecurity and IT Support squads.

Program Enablement

• Serve as the infrastructure and security lead enabling enterprise programmes such as CRM Modernization ensuring all cloud data and integration environments are prepared and supported.
• Provide technical leadership to ensure infrastructure scalability security and performance for enterprise modernization initiatives.
• Work closely with project teams to plan and execute technological components essential to modernization migration and data integration efforts.
• Ensure that risk privacy and cybersecurity requirements are embedded throughout all modernization projects.

AI & Automation Enablement

• Lead the adoption of AI-powered tools and workflow automation technologies (including low-code/no-code platforms and robotic process automation) to improve IT and business operations.
• Partner with business units to identify design and implement cross-functional automation use cases that increase efficiency accuracy and enhance the employee experience.
• Drive the integration of automation into IT service management provisioning onboarding and business workflow processes.
• Promote governance and best practices for secure and sustainable scaling of enterprise automation solutions.
• Introduce intelligent monitoring alerting and resolution processes to decrease manual effort and improve service levels.

Cybersecurity & Risk Management

• Lead the Foundations cybersecurity strategy including threat detection vulnerability management and incident response.
• Maintain governance policy and awareness programmes to strengthen the Foundations security posture.
• Ensure compliance with privacy security and data protection frameworks.
• Develop metrics and reporting mechanisms to measure risk resilience and readiness across the technology landscape.

Workplace Technology & IT Support

• Oversee the Foundations digital workplace technologies ensuring reliable secure and user-friendly collaboration communication and endpoint management.
• Lead the IT Support and Helpdesk teams including both deskside and remote support functions to troubleshoot hardware peripherals mobile devices and other end-user technology for staff in both office and remote environments. Guide teams to deliver high-quality customer-centric technology support across the organization.
• Establish and monitor service levels incident management and problem-resolution processes to ensure a positive user experience.
• Continuously improve IT service delivery through automation self-service tools and proactive user engagement.
• Ensure all technology assets including devices software and licenses are effectively managed and aligned with lifecycle management practices.

Operational Excellence

• Oversee daily operation of core infrastructure systems ensuring high availability strong performance and disaster recovery readiness.
• Drive continuous improvement in service management monitoring and change control processes.
• Partner with vendors and manage service providers to optimize contracts performance and service delivery.
• Implement governance practices to ensure technology investments are optimized and aligned with desired business outcomes.

Leadership and People Development

• Mentor Associate Directors and Squad Leads to build leadership capacity and ensure operational excellence across teams.
• Foster a culture of accountability empowerment and continuous improvement.
• Provide coaching feedback and development opportunities to prepare future-ready technical leaders.

Qualifications:

While we know that for any job posting no one candidate will possess the qualifications being sought in equal measure below is an outline of the qualifications we believe are important for a candidate to bring to the position or for the successful candidate to develop while in the role:

• Bachelors degree in information technology Computer Science Engineering or a related field (Masters degree preferred).
• Over ten years of progressive experience leading infrastructure workplace technology automation or cybersecurity functions in complex environments.
• Demonstrated success in implementing infrastructure modernization cloud migration and enterprise automation programmes at scale.
• Strong understanding of hybrid cloud architecture network design identity management and enterprise security frameworks.
• Experience managing IT Support and Helpdesk operations with a focus on user satisfaction and continuous improvement.
• Experience implementing AI and low-code/no-code automation platforms (such as enterprise workflow or robotic process automation solutions) to streamline operations and improve business productivity.
• Proven leadership in cybersecurity operations compliance and risk management.
• Deep knowledge of IT service management change control and performance monitoring.
• Excellent strategic thinking problem-solving and stakeholder management skills.
• Exceptional communication collaboration and leadership abilities.

Were looking for a passionate individual who is interested in moving the dial and making a difference. We are an environment that looks to attract hardworking and committed people; people who want to challenge themselves and grow with a globally recognized brand that continues to change the world. If this describes you consider joining our team. We look forward to reviewing your application.

Total Compensation Package:

Hiring Salary Range: $132767.00 $165958.00; with the ability to progress to a maximum of $190853.00. To ensure fair and equitable pay at SickKids Foundation placement on the salary range will be based on your years of experience skills and qualifications relevant to the Director Infrastructure Automation & Cybersecurity.

To help you lead in the fight for kids health and to support your health wellness and career growth in addition to competitive compensation we offer a comprehensive benefit package (includes a flex benefit plan) tuition reimbursement flexible work arrangements pension plan and birth parent/parental top up to name a few!

Hours: Hybrid work model: minimum two days per week in-office (Tuesday and Wednesday).

Date Posted: November 28^th 2025

Available To: Internal and External Candidates

Deadline: December 11^th 2025

How to apply: Please apply online by visiting our website:

SickKids Foundation is committed to its people and the talents capabilities and perspectives they bring to our mission. We live that commitment by being open and accessible to all by valuing and respecting every individual and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiatives CEO pledge we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black Indigenous communities of color people with disabilities 2SLGBTQIA community and all candidates who may contribute to the further diversification of the Foundations community.

Candidates who require accommodation during the recruitment process should contact the Human Resources Department at:

Required Experience:

Director