Dutch Customer Service Representative in Lisbon
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking enthusiastic Dutch-speaking individuals to join our client a top international insurance provider as an On-site Customer Advisor in Lisbon Portugal. If you are ready for a dynamic career change and possess excellent language skills we want to hear from you!
Role Overview
This full-time position focuses on delivering outstanding assistance to our Dutch customer base. You will be responsible for handling inquiries and resolving issues related to insurance policies and claims via phone email and chat. While previous experience in customer service or insurance is a plus comprehensive training will be provided making this an ideal opportunity for driven newcomers. All necessary work equipment will be supplied by the company.
Key Requirements
- Language Skills: You must be fluent in Dutch and have working proficiency in English (minimum B2 level).
- Work Eligibility: Candidates must possess current valid documentation for working in Portugal which includes EU Citizenship a Residency Card (valid for over one year) or a Refugee Card.
Job Details and Schedule
- Location: Lisbon Portugal (This is an office-based role).
- Start Date: January 8 2026.
- Working Hours: Monday to Friday utilizing rotational shifts that fall between 7:30 AM and 8:00 PM.
- Time Off: You will enjoy guaranteed weekends off. Bank holidays are part of the rotational schedule.
Compensation and Benefits Package
We offer a highly attractive compensation structure including a competitive salary performance-based and attendance-based bonuses and a meal allowance. Employees also receive health insurance coverage and numerous avenues for career development within the organization. Furthermore a supportive relocation package is offered to help new team members settle comfortably in Lisbon.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
