Field Service Technician I Contract to Hire

Chandler, TX - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Temp

Requirements:

25 years preferred but we will train the right candidate

A certification is a plus but not required

Miles per day driving: approximately 50 but in some cases more

Lexmark certifications and experience are preferred but not required

Experience with Lexmark printer break-fix and equipment installs is a strong plus

HP Dell and Lenovo experience is also desired but not required

Coverage area: Phoenix Metropolitan and surrounding areas.

Location: Phoenix AZ 85226

Top 2 required skills: Hardware repair and hands-on break-fix experience (printers PCs POS etc.) Familiarity with ticketing systems

The ideal candidate will thrive in a fast-paced environment demonstrate excellent problem-solving skills and maintain composure under pressure.

The technician will be responsible for providing on-site technical support troubleshooting and maintenance services to our clients ensuring that all Service Level Agreements (SLAs) are met within the required 46-hour window.

This role requires extensive driving efficient routing and the ability to adapt quickly to changing schedules.

Please note: this role will utilize Field Vision for timekeeping.

Hours submitted each week in Field Vision and Fieldglass must match.

Scope:

Primarily field technician work being dispatched to customer sites.

IT Field Technician tasks include driving to client sites and providing general IT support to multiple customers (retailers banks etc.) running break-fix and IMAC calls and supporting clients.

The level of support will vary depending on the customer but will include printer laptop server network and other technology devices.

We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark HP Plotter and Formatter printers and with strong break-fix hardware repair and OEM service experience.

Work Schedule:

MondayFriday 9:00 a.m.6:00 p.m. during training

Once ready to run calls: Tue-Sat after completing training 9:00 a.m.6:00 p.m. (start each day from home)

No overtime (OT) during training

On-call (OC) rotation starts after completing all training and OEM certifications

Pay Rate: $20

Please send resume to OR

Required Experience:

Temp Requirements: 25 years preferred but we will train the right candidate A certification is a plus but not required Miles per day driving: approximately 50 but in some cases more Lexmark certifications and experience are preferred but not required Experience with Lexmark printer break-fix and equ...