Revenue Collector
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Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Are you looking for a position with a work/life balance Do you want to earn four (4) weeks off during your first year of employment Do you want low and no cost health insurance options If you answered yes to any of these questions you need to complete your application now. Work for the city you love!!!
The Tax Collector Department is actively seeking a Revenue Collector.
Did you know as a City of Jacksonville employee you would also have twelve (12) paid holidays and a personal leave day as well In addition to health insurance dental vision life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.
This is entry-level administrative support work in the receipt and processing of revenues and payments and preparing and issuing related documents. The work requires knowledge of techniques methods and procedures used in the receipt and processing of drivers licenses taxes fees bills and related payments which involves the use of specialized skills which is learned on the job or through specialized training. Contacts require skills in understanding and/or influencing people and are important in explaining rules and regulations and providing services including skills of persuasiveness assertiveness and sensitivity to others point of view that are required to influence behavior change an opinion or turn a situation around. The work is semi-routine in that tasks are covered by procedures or precendents but some latitude is permitted to consider the most appropriate method technique or procedure to follow. The work is performed in an office environment. Operates motor vehicles. Operates personal computers using word processing spreadsheets and databases copiers validators and other standard office equipment. The physical demands consist mainly of sitting or standing in one place for extended periods of time and may occasionally require lifting or moving light objects weighing less than 20 pounds. The work is performed under general supervision where the work is subject to instructions and established work routines and procedures and the worker is given latitude to rearrange the sequence based on changing work situations or work flow.Examples of Work
- Assists the public by providing respectful courteous and knowledgeable customer service via face to face phone letter fax and/or email effectively and efficiently.
- Determines customers need and acts as an advocate to complete all transactions. Receives and processes payments for taxes fees bills and other payments and prepares and issues receipts.
- Prepares and issues routine motor vehicle registration and tag renewals animal hunting and fishing titles driver licenses and related documents.
- Reviews application forms and verifies for accuracy and completeness.
- Verifies authenticity of legal documents and determines an individuals legal presence in this state/county.
- Codes verifies enters and retrieves data using computers and other standard office equipment.
- Responds to inquiries from the public by researching and providing information concerning fees bills permits registrations tags titles licenses and related matters.
- Administers driver license skills road test when needed.
- Balances cash receipts daily.
- Trains less experienced staff in the processes and procedures of each transaction.
- Files correspondence documents and related information.
- May type forms letters and correspondence.
- Operates motor vehicles.
- Operates personal computers using word processing spreadsheets and databases copiers validators and other standard office equipment.
- Demonstrates proficiency in the City of Jacksonvilles competencies.
- Performs related work as required.
Knowledge Skills and Abilities
- Knowledge of the laws rules regulations and procedures governing the receipt and processing of taxes fees fines bills and related payments.
- Knowledge of office practices and procedures.
- Skill in operating computers and various standard office equipment.
- Ability to simultaneously listen communicate interpret and enter data into a computer terminal with accuracy and speed.
- Ability to learn the laws rules regulations and procedures governing the receipt and processing of taxes fees bills and related payments.
- Ability to learn the procedures used in preparing and issuing permits registrations tags titles liens licenses and related documents.
- Ability to receive and process payments and prepare and issue a variety of documents.
- Ability to read and verify the accuracy and completeness of documents.
- Ability to code enter and retrieve data using computers.
- Ability to operate motor vehicles.
- Ability to operate personal computers using word processing spreadsheets and databases copiers validators and other standard office equipment.
Open Requirements/Supplemental Information
- Two years of education and/or experience in cash handling data entry and face-to-face customer service contact dealing with the public.
- High school graduate or equivalent is preferred.
- A valid drivers license is required prior to appointment and must be maintained.
City of Jacksonville Public Driver Certification must qualify for prior to appointment obtain and maintain during employment. - Depending upon assignment may be required to possess a State certification as a Drivers License Examiner.
OTHER REQUIREMENTS:- The probationary period for this class is twelve (12) months.
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED.Apply at. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education a copy of your college transcript with your social blacked out is required with your application. U.S. transcripts do not need to be official but must state your name the schools name classes taken grades received type of degree and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.
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Certain servicemembers and veterans and the spouses and the family members of such service members and veterans receive preference and priority and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment and are encouraged to apply for positions being filled.
If claiming veterans preference you must attach a DD-214 (Member Form-4 copy) or military discharge papers or equivalent certification from the Department of Veterans Affairs listing military status dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable the additional forms as noted here: a candidate believes he or she was not afforded veterans preference he or she may file a written complaint within sixty (60) calendar days upon receipt of notification of the hiring decision requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans Preference Coordinator
11351 Ulmerton Road Suite 311-K
Largo FL 33778-1630
Key Skills
- ASC 606
- Hotel Experience
- Hospitality Experience
- GAAP
- Accounting
- Revenue Management
- Pricing
- Analysis Skills
- Salesforce
- SOX
- ERP Systems
- NetSuite
