Administrative Services Manager,

Title: Administrative Services Manager (Chief Administrative Services Manager)

Position Number:

Hiring Unit: OFFICE OF THE PROVOST

Location: UH at Manoa

Date Posted: December 2 2025

Closing Date: December 16 2025

Band: C

Salary :salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Permanent

Duties and Responsibilities

1. *Serves as the Chief Administrative Services Manager for the Office of the Provost providing high-level oversight and management for all administrative functions including budget fiscal human resources facilities and records management.

2. *Applies sound management practices to evaluate and implement changes that ensure effectiveness and efficiency in operations maximizing the use of resources and talent.

3. *Serves as a key member of the provost leadership team to effectively manage resources and carry out the mission and strategic plan of the Provost Manoa campus and UH system.

4. *Provides executive and management teams with guidance on matters of policy best practices resources and policy interpretation to enable effective management decisions and resolve complex administrative and operational issues.

5. *Proactively analyzes operational and strategic challenges identifying emerging issues and presenting actionable insights to the provost leadership team.

6. *Conducts research analyzes data and prepares reports to support timely sound management decisions regarding financial and staffing needs.

7. *Handles major endeavors by incorporating the concepts of innovation service support and creativity while ensuring alignment to mission and compliance with policies procedures and regulations.

8. *Serves as the lead Fiscal Administrator with $25K signing authority. Manages the Provosts operating budget (general special revolving trust gift and agency funds) and ensures compliance with all applicable policies procedures and terms.

9. *Supervises staff in the daily operations of all fiscal functions including contracts & grants administration procurement disbursements budget execution payroll and property management.

10. *Oversees the coordination development and preparation of the provost budget developing short- and long-range financial plans for day-to-day operations and future strategic needs.

11. *Serves as the designated approving authority for all personnel actions (academic and non-academic) for the Provost Office. Manages position controls to assure proper utilization of allocated resources.

12. *Supervises staff in the daily operations of personnel functions including processing PeopleSoft transactions classification compensation employee benefits leave administration workers compensation and staff development.

13. *Approves and oversees recruitments for permanent and temporary positions in consultation with the provost leadership team ensuring compliance with Federal State and UH regulations and providing training on EEO and best practices.

14. *Oversees the management of matters related to immigration for prospective employees and visitors ensuring compliance in coordination with relevant campus offices (e.g. FSIS ISS).

15. *Responsible for matters related to labor/employee relations. Intake assess and investigate inquiries and grievances; analyze findings; and prepare fact finding reports for both internal and external cases.

16. *Works in coordination with the UHM Title IX and EEO/AA Offices to assess complaints and assist with investigations as needed. Provides guidance to the executive team to resolve issues/render decisions.

17. *Facilitates coordination and consultation with Manoa and UH System offices (e.g. EEO Title IX/OIE General Counsel OHR) on issues requiring joint collaboration and cross-functional action.

18. *Conducts internal training and information sessions for administrative staff on current personnel and fiscal administration policies.

19. *Manages the maintenance and security of all administrative documents including records of complaints grievances and contract negotiations.

20. *Advises personnel in the application of CBA BOR Executive and Administrative policies UH State and Federal policies laws and regulations pertaining to fiscal and human resources.

21. *Responsible for annual updates of the organizational charts. Provides guidance to the provosts units and programs on the reorganization process and reviews proposals for procedural compliance and completeness.

22. *Serves as an advisor to program-level administration to evaluate and/or develop staffing models workflow and processes to streamline operations and operate efficiently.

23. Serves on special committees within the University System.

24. Other duties as assigned.

Minimum Qualifications

1. Possession of a baccalaureate degree in business administration higher education administration public administration or related field and seven (7) years of progressively responsible professional experience with responsibilities for financial accounting fiscal management and human resources administration; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.

2. Advanced and comprehensive knowledge and understanding of a wide range of developing and emerging concepts principles and methodologies in the area of financial accounting fiscal management and human resources administration.

3. Comprehensive knowledge and understanding of a wide range of principles theories federal and state laws and systems associated with financial accounting fiscal management and human resources administration.

4. Demonstrated ability to understand problems from a broad interactive perspective and use reasoning to discern underlying principles and issues when problem solving and apply creative thinking to resolve problems in new and innovative approaches.

5. Demonstrated written and verbal competence in presenting ideas concepts and models clearly using persuasion and negotiation to build consensus and cooperation.

6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.

7. Demonstrated ability to operate a personal computer and apply word processing spreadsheet and presentation software.

8. For supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.

9. Proven knowledge of accounting principles financial analysis and federal grant/extramural funding administration.

10. Strong understanding of university and higher education administrative policies with working knowledge of Fiscal and/or Human Resources Information Systems (HRIS) platforms.

11. Demonstrated ability to lead administrative services and manage professional staff with confidence and strategic oversight.

12. Excellent interpersonal written and verbal communication skills; adept at working across diverse groups with discretion and diplomacy.

13. Skilled in mediation negotiation and group facilitation with experience presenting to varied audiences.

14. Ability to juggle multiple priorities under pressure meeting critical deadlines with efficiency and focus.

15. Capable of evaluating complex issues identifying impacts and delivering actionable solutions.

16. Experience managing Institutional funds (state-appropriated G-funds Tuition funds etc.) Extramural funds (Federal State and Private funds) and Donor funds in higher education.

1. Considerable knowledge of the University of Hawaii system and its executive and administrative policies and procedures and application of collective bargaining agreements federal state and private agency policies rules and regulations.

2. Experience with revolving and special funds and revenue generating operations.

3. Familiarity with the University of Hawaii RCUH and UH Foundation information systems (Fiscal and Human Resources i.e. Kuali eTravel IFAS HRIS etc.).

4. Demonstrated ability to lead collaborate problem solve and inspire individuals with differing interest and perspectives in a large and complex organization.

5. Exceptional analytical evaluative research and critical thinking skills to arrive at valid conclusions make appropriate recommendations and implement action plans.

To Apply:
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Click on the Apply button on the top right corner of the screen to complete an application and attach required documents. Applicants must submit the following:

1. 1. Cover letter indicating your interest in the position and how you satisfy the minimum and desirable qualifications;
      

   2. Resume;
      

   3. Names and contact information (telephone number and email addresses) of three (3) professional references; and
      

   4. Copy of unofficial transcripts (official transcripts will be required at the time of hire). Academic record/grade summaries will NOT be accepted. Copy of diplomas will NOT be accepted.) Documents issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services Inc. verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
      

IMPORTANT: If multiple applications are received from the same candidate only the last one will be reviewed. Please DO NOT include any self-identifying photos REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE on any documents within the application packet. All items become the property of the University of Hawaii and will not be returned. Only complete applications will be passed on to the search committee for consideration. Incomplete or unreadable application materials will not be considered.

Inquiries: Marcus Hayden

The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link: