Accounting Manager

Smyrna, GA - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential.

The original camera re-commerce company KEH has always envisioned a better way to support the passion and profession of photography. Serving the camera community since 1979 KEH has become the largest curated market for field-tested expert-graded photo and video equipment in the industry.

At KEH Camera were passionate about making photography and videography accessible and sustainable by buying and selling pre-owned camera gear. We are the go-to resource for everyone looking for photo or video gear offering high-quality KEH Certified equipment at great prices while extending the life of gear for a global community of creatives.

Why Work at KEH Camera

Be Part of the Fastest Growing Company Driving the Societal Explosion of Images and Video: Join a company thats not just in the business of gear fueling creativity empowering photographers and videographers and shaping the future of images and videos. Whether you have a passion for the craft or the gear or neither if you have inner passion for something you will find a home here!
Collaborate with Visionaries: Work alongside a team of passionate dedicated individuals who live and breathe KEH and all that it stands is about. At KEH innovation and growth arent just goals theyre part of our DNA. Your ideas and contributions will be valued from day one.
Make a Real Impact: At KEH youre more than just an employee; youre a key player in an exciting ever-evolving industry and a part of a special and rapidly growing company. Your work here directly influences an industry as well as the lives and joys of countless people and helps shape the future of the photo and video gear marketplace.
A Culture of Creativity and Learning: We support your personal and professional growth with continuous learning training and career advancement opportunities. Whether youre a photography enthusiast a tech expert or a truly curious person well help you grow your skills and expertise.

The Accounting Manager is responsible for managing and growing relationships with key customer accounts while ensuring exceptional service across all sales channels including retail phone sales e-commerce and B2B. This role serves as the primary point of contact for assigned accounts ensuring client satisfaction timely communication and accurate order management. The Account Manager will oversee 2 associates and collaborate closely with internal teams including operations customer service sales and finance to support a seamless customer experience and drive account-level performance.

Account Management & Client Relations

Serve as the main point of contact for accounts ensuring clients receive timely accurate and professional support.
Build and maintain strong long-term relationships with customers through proactive communication and follow-up.
Understand each accounts needs goals and challenges and provide tailored solutions.
Conduct regular business reviews with clients to identify risks opportunities and areas for increased engagement.
Partner with internal departments to resolve customer issues or escalations efficiently and effectively.
Support promotional activities product launches or service changes as needed for assigned accounts.

Order & Sales Support

Collaborate with operations to maintain accurate product availability and communicate changes to customers as needed.
Provide reporting and insights to leadership related to account activity revenue trends and customer engagement.

Team Leadership

Directly oversee 2 associates ensuring workloads are distributed effectively and customer service standards are upheld.
Provide training coaching and performance feedback to support team development.
Promote a positive high-performance culture with a strong focus on customer satisfaction.

Cross-Functional Collaboration

Partner with sales operations marketing and customer service teams to support omni-channel initiatives and improve the overall customer experience.
Coordinate with inventory and operations teams on product availability delivery timelines and service commitments.
Work with finance or operations teams to support accurate customer billing returns and payment reconciliation when applicable.

Reporting & Insights

Provide recurring and ad hoc reporting on account performance customer trends and engagement metrics.
Identify process improvements and work with leadership to enhance account management workflows and customer experience.

Knowledge Skills and Abilities

Strong relationship-building skills with the ability to gain trust through consistent and reliable service.
Excellent written and verbal communication abilities; comfortable communicating with both internal teams and external customers.
High attention to detail strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Proven ability to work independently while collaborating effectively across departments.
Experience leading or supervising a team a plus.
Proficient in Microsoft Office Suite.
Experience with NetSuite CRM systems or inventory management tools is not required but a strong plus.
Highly motivated and committed to supporting the growth and success of the company.

Location

On-site Smyrna GA

Skills Needed to be Successful:

Work Hard Play Hard:

Enjoy a hard-working and fast-paced environment where your work is celebrated and where you can commit your energy and efforts alongside like-minded individuals who are focused on building and growing a great company and winning.

Physical Demands:

Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. While performing these duties the employee is frequently required to talk or hear. Occasionally the employee may need to stand walk twist bend sit use hands handle or feel objects tools or controls and reach with hands and arms. The ability to lift 40 lbs. may be necessary including overhead lifting. Specific vision abilities required include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. The typical noise level in the work environment is moderate.

Benefits:

Comprehensive medical dental and vision plans
HAS and FSA Accounts
Short and Long term disability
Company provided life insurance
401(k) and company match
Paid vacation sick days and holiday
Options for Pet Insurance and Legal Services
Discounts of camera gear

Equal Opportunity Employer:

KEH Camera is an Equal Opportunity Employer that does not discriminate on the basis of any status protected under federal state or local law. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law based on race color religion sex age sexual orientation gender identity and/or expression national origin veteran status or disability in relation to our recruiting hiring and promoting practices.

The statements contained in this position description are not necessarily all-inclusive; additional duties and responsibilities may be assigned and requirements may vary from time to time.

Professional business references and a background screening will be required for all final applicants selected for a position.

If you need assistance or an accommodation due to a disability you may contact .

KEH Camera is not currently accepting resumes from agencies for this position. If you are a recruiter search firm or employment agency you will not be compensated in any way for your referral of a candidate even if KEH Camera hires the candidate.

Required Experience:

Manager

We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential.The original camera re-commerce company KEH has always envisioned a better way to support the passion and profession of photography. Serving the camera community since 1979 KEH has become the largest curate...