Join our global team for a career filled with opportunities to solve challenges both small and large local and global simple and complex.
Are you ready to shape HUB Cruise department
Our team was created in 2016 and is unique in Wilhelmsens global structure. We operate with agents in 350 ports in 80 countries all over the world. We are still growing hence we are looking for communicative and motivated colleague who will support us in our daily tasks. Join our team in Szczecin which consists of 10 talented HUB Cruise Coordinators.
What you will support us with :
Collecting data from nominated Agents to estimate costs of port calls
Cooperation with Local Agencies to provide all required information
Checking final cost breakdown for their accuracy towards the guidelines tariffs contracts
Coordination of required clarification process
Arranging payments from the Customer to Local Ports in cooperation with other departments
Contacting all parties in a professional way to build positive and close relationships.
This role is a perfect challenge for you if you have:
Good command of English: verbal and written
Computer literacy
Ability to draw conclusions from the performed tasks
Team player as well as independent work attitude
Experience from a Customer Service position will be an asset
By joining us you will receive:
Private medical care premium package
Multisport card
Group life insurance
Flexible working hours start between 7 to 9
The option of a hybrid work model (3 days in the office / 2 days from home)
Access to the MultiLife platform (including free cinema tickets and e-books from Legimi)
Ability to work using the English language
Modern office located in the city center
Comprehensive onboarding exciting challenges
Social events and well-being initiatives (your comfort is important to us)
Online English course with native speakers
Fresh fruits & vegetables
Required Experience:
IC
Our vision is to shape the maritime industry. Through innovation, expertise, quality products and services we are able to meet the challenges and needs of the world's global fleet.