Customer Service Papakura Clinic

Franklin Vets

Job Location:

Auckland Council - New Zealand

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Were looking for an enthusiastic customer-focused individual to join our busy Papakura clinic with flexibility to also cover shifts at our Karaka and Beachlands clinics. If you excel at delivering excellent customer service enjoy working in a fast-paced environment and love being part of a caring team wed love to hear from you.

About the Role

This is a part-time position with variable hours so flexibility is essential. Youll need to be available for both weekdays and weekends and able to cover leave and absences when required.

As the first point of contact for our clients your welcoming manner and attention to detail will help shape their experience. Youll work alongside a large supportive team of veterinarians nurses and customer service professionals committed to providing the highest standard of veterinary care.

Key responsibilities include:

Answering phone calls scheduling appointments and managing customer inquiries
Retail Stock Management including ordering receipting merchandising and regular stocktaking.
Managing retail sales and providing product advice

About You

Youll thrive in this role if youre proactive organised and committed to outstanding service. While an animal care background is a bonus were primarily looking for someone with proven Customer Service experience in a fast-paced environment.

Why Franklin Vets

We pride ourselves on nurturing and growing our people to be the best they can be. We celebrate success encourage professional development and offer well-being initiatives and social events to foster a positive supportive culture. Plus we know family matterspets included! Thats why we offer discounts on products and services for your furry companions.

If youre looking for a role where youll be supported challenged and able to make a real impact on our clients and their pets wed love to talk with you.

Required Experience:

Junior IC