Technical Writer (Cards and Payments)

Berkeley Heights, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Technical Writer (Cards and Payments)

Location: Berkeley Heights NJ (3 Days) and Princeton NJ (2 Days) (based on client schedule)

Employment Type: W2 Position with Next Gen Software Solutions LLC

Work Schedule: 5 days a week onsite

Experience: 10 to 12 Years of industry experience

Job Description:

Industry Knowledge: Banking Payment and Credit Card domain experience

Research and Information Gathering: Interviewing product managers studying product samples and gathering data to understand the products features and functionality.
Content Creation: Writing editing and proofreading content for accuracy clarity and consistency.
Audience Analysis: Assessing the needs and technical knowledge of the intended audience (e.g. end-users technicians or developers) to adjust the tone and technical level of the documentation.
Documentation Management: Organizing information creating diagrams charts or other visual aids and managing documentation systems (such as content management systems or wikis). Collaboration: Working with cross-functional teams including engineering QA and customer support to ensure documentation aligns with product development and user needs.
Review and Testing: Incorporating user feedback to update and improve content and testing documentation for usability and accuracy.

Key Skills and Qualifications

Employers typically look for a combination of strong communication skills and technical aptitude:
Excellent Writing Skills: The ability to present complex information clearly and succinctly with a strong grasp of grammar style and syntax.
Technical Aptitude: A strong interest in and the ability to quickly grasp technical concepts and new tools. A background or degree in a relevant technical field (e.g. computer science engineering) can be beneficial.
Attention to Detail: Meticulous proofreading and editing skills to ensure accuracy and functionality.
Research and Analytical Skills: The capacity to break down complex data analyze information and organize it logically for the reader.
Collaboration and Communication: Strong interpersonal skills for effectively communicating with diverse teams and stakeholders.
Software Proficiency: Familiarity with documentation tools (e.g. MadCap Flare Oxygen XML Author) content management systems (CMS) and common office software (e.g. Microsoft Office Suite).

Typical Documentation Types

Technical writers produce a variety of materials depending on the industry:
User manuals and guides
Installation and configuration instructions
Online help sections and FAQs
API developer guides

About Next Gen Software Solutions LLC:

Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services innovative software solutions and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider Next Gen Software Solutions is deeply rooted in the core values of integrity discipline commitment and experience-principles that guide every aspect of our operations.

Equal Employment Opportunity Statement:

Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race colour religion sex (including pregnancy sexual orientation or gender identity) national origin age genetic information veteran status or any other legally protected characteristic under applicable federal state or local laws.

Job Title: Technical Writer (Cards and Payments) Location: Berkeley Heights NJ (3 Days) and Princeton NJ (2 Days) (based on client schedule) Employment Type: W2 Position with Next Gen Software Solutions LLC Work Schedule: 5 days a week onsite Experience: 10 to 12 Years of industry experience Job...