Job Purpose:
To provide an efficient and effective service to the road users and the client by assisting those who are
stranded assisting emergency services and clearing debris and reporting as required while ensuring
full compliance with the contractual obligations and Company policies and procedures.
Main Technical Duties:
The following are the main duties of the role of Route Patrol Driver
1. Accident Management
On standby 24 hours for incidents on roads and attend to them timeously and effectively.
Complete the required number of route sector patrols as per contractual requirements.
Complete required route inspections and relevant check sheets of all items identified in
the applicable contract i.e. items that impose a direct and indirect threat to the road
user.
Keep the route clear of all debris at all times.
Secure all incident scenes and ensure safety for other road users by deploying road
cones and managing traffic around the scene until relevant authorities arrive.
Report any incidents unsafe conditions and hazards immediately to the relevant call
Centre or Supervisor/Manager i.e. fires abandoned vehicles hazardous material spills
etc.
2. Inspections and reports
Carry out a vehicle inspection on company vehicles as per company procedure (At every
shift handover)
Carry out inspections on equipment as per company procedure (At every shift handover)
Report abnormal traffic situations/occurrences to management as soon as possible.
Ensure shift handover documentation is completed accurately.
3. Road User Assistance
Apply RIMS protocols including Securing the scene and making the area safe for other
users i.e. removing vehicles to a safe area (if allowed) contacting the relevant call
center.
Assist road users as and when required i.e. vehicle breakdowns collisions accidents
etc.
Complete the relevant forms for each occurrence.
Complete submit and file all completed documentation and/or reports according to
relevant contract and company procedure.
This Job Specification indicates only the main duties and responsibilities of the position and therefore is
not intended as an exhaustive list.
Requirements
QUALIFICATIONS AND EXPERIENCE
The following are the minimum required qualifications and requirements for the role: -
Minimum Grade 12 Certificate
Certificate of medical fitness
Relevant 2 years experience as a driver
Valid Public Driving License C1
Knowledge of safety road compliance and good housekeeping practices
ATTRIBUTES
Rule Orientation
Analysis
Attention to Detail
Verbal and Written Communication
Drive
Self-Management
Ethical behaviour
Assertiveness
Problem Solving
Customer Service Orientation
Excellence / Quality Orientation
Stress Handling and Resilience
TENURE
The position is on a fixed Term renewable contract.
APPLICATION DETAILS AND PROCESS
Candidates who meet the above stated Qualifications and Experience must apply to: -
The Managing Partner
DBK Management Consulting Limited
Lusaka Zambia
Applications should be submitted online via the recruitment portal.
To submit your application URL on the job posting for Route Patrol Driver and fill in all the
required fields.
No paper-based applications will be considered for the application process.
The applicants should include: -
A Letter of application Curriculum Vitae and Certified copies of all qualifications and
certificates.
Names and addresses of three (3) referees two (2) of whom must be professional
authorities in relevant fields.