Hourly Pooled Student Financial Services Representative

Join Our Campus Community!

Thank you for your interest in joining the University of community thrives on the contributions of talented and driven individuals who share in our mission vision and values. If your expertise and experience align with the goals of our institution we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

At the University of Wyoming we are committed to creating a supportive and enriching workplace.

JOB TITLE:

Student Financial Services Representative

JOB PURPOSE:

Provide front counter customer service support for Student Financial Services

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Staff the front counter and assist visitors in person by phone and via email.
Monitor shared email inboxes and respond promptly or route inquiries to appropriate staff.
Represent the office at orientations workshops resource fairs and other outreach events.
Discuss financial topics with students and families in a clear professional and supportive manner.
Serve as a peer counselor to help improve financial literacy across campus.
Provide general office support as needed.

COMPETENCIES:

Ability to learn
Attention to detail
Consistency
Initiative
Service orientation
Teamwork
Sensitivity

MINIMUM QUALIFICATIONS:

Be a student on UWs main campus who can work 15-20 hours per week during the academic year. Summer hours will be available if interested.
Have strong communication and customer service skills
Be comfortable discussing financial topics and learning new information
Be professional reliable and detail-oriented
Work independently and as part of a team
Be familiar with Microsoft Office Suite (especially Outlook and Excel)

DESIRED QUALIFICATIONS:

Prefer candidates have some office-related and customer service experience but will consider other experience

REQUIRED APPLICATION MATERIALS:

Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:

1. Resume
2. Contact information for two references (prefer work-related)

WORK LOCATION:

On-campus: This position provides vital support to campus customers and the successful candidate must be available to work on campus.

HIRING STATEMENT/EEO:

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected compliancewith the ADA Amendments Act (ADAAA) if you have a disability and would like to request an accommodation to apply for a position please contact us at or emailjobapps@.

ABOUT LARAMIE:

The University of Wyoming is located in Laramie a charming town of 30000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university helping to make it a leader in academics research and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.

Located in a high mountain valley near the Colorado border Laramie offers both outstanding recreational opportunities and close proximity to Colorados Front Range and the metropolitan Denver area. Laramies beautiful mountain landscape offers outdoor enjoyment in all seasons with over 300 days of sunshine annually. For more information about the region please visit Experience:

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