System Administrator
Position Description:
The Core Services L3 support team is part of the Enterprise Computing Data Services Organization.
The team manages and supports a variety of applications developed in-house for purposes like application management and application coordination using Apache Zookeeper API Proxy Automation Platform using Ansible Automation Platform and Infrastructure as Code using Terraform.
It serves as the highest level of escalation and actively engages engineering teams who develops the products and tooling to maintain service stability.
This position is a Level 3 support and SRE role with global responsibility for managing and providing support for these middleware products with on call coverage to handle production escalations.
The successful candidate will be in-volved in day-to-day management of the infrastructure environment troubleshooting with users handling of changes incidents escalations and problem management.
The person would also be routinely working with engineering teams who developed these products to resolve problems and proactively automate operational and user processes to reduce toil and time to market.
Required Skills:
8 years of overall IT experience.
Advanced Linux / Unix support experience required.
Strong shell scripting and python programming skills for SRE related activities required.
Experience on using Splunk OR Grafana/Prometheus/Loki stack required preferably understanding on Veritas Cluster Service Load Balancers and VMWare required.
Knowledge on ITIL principles required.
Effective oral and written communication skills and interpersonal skills to work well in a team environment required
.Strong organizational and coordination skills with the ability to manage multiple tasks and high-pressure situations for outage handling management or resolution.
Be available for weekend work.
Desired Skills:
Experience in application support code release and liaison with development teams highly on automation with Ansible playbooks highly desired
.Experience on Ansible Automation Platform administration highly on Terraform especially Terraform Enterprise highly on Dockers Kubernetes/OpenShift highly desired
.Experience in de-velopment tool chain such as git bitbucket and CI/CD tools in Agile methodolo-gies preferred.
Good knowledge on JVMs and its garbage collection mechanisms preferred.
Experience on relational databases
Experience required: 10