IT Hardware Deployment Technician
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Job Location:
Bethesda, MD - USA
Monthly Salary:
$ 51000 - 82000
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities
The IT Hardware Deployment Technician in support of the FAA BNATCS contract is responsible for building configuring and deploying computers and related hardware to end-users across the organization. The IT Hardware Deployment Technician will ensure that all devices are properly imaged tested and delivered in accordance with company standards while maintaining accuracy efficiency and excellent customer service.
Key Responsibilities
Computer Build & Deployment
- Assemble configure and image desktops laptops and mobile devices according to organizational standards.
- Install required operating systems applications and security tools.
- Perform quality assurance checks to ensure devices are fully functional before deployment.
- Deploy computers to end-users ensuring smooth setup and handoff.
Hardware & Inventory Management
- Maintain accurate records of hardware inventory asset tags and deployment logs.
- Track incoming and outgoing equipment ensuring proper documentation.
- Assist with hardware upgrades replacements and lifecycle management.
Support & Troubleshooting
- Provide first-line support for hardware issues during deployment.
- Escalate complex technical problems to higher-level IT teams when necessary.
- Document common issues and resolutions to improve future deployments.
Process Improvement
- Follow established build and deployment procedures while recommending improvements for efficiency.
- Ensure compliance with IT security policies and organizational standards.
- Contribute to continuous improvement initiatives within the IT depot.
** This role is contingent upon award of the associated program. **
Qualifications
Required Qualifications
- Minimum of a High school diploma with 4 years of experience Associates degree with 2 years of experience or Bachelors degree with experience in IT support hardware deployment or related roles.
- Strong knowledge of Windows and macOS operating systems; familiarity with imaging tools (SCCM Intune MDT etc.).
- Basic understanding of networking user account setup and security configurations.
- Excellent organizational skills and attention to detail.
- Certifications such as CompTIA A or Microsoft Certified Fundamentals are a plus.
- Ability to obtain and maintain a Public Trust as required by the contract.
- While this is a remote capable role candidates must be local to the DC/Maryland/NoVA area.
Desired Skills
- Ability to work independently and manage multiple tasks.
- Strong communication and customer service skills.
- Experience with asset management systems and ticketing tools.
- Familiarity with enterprise environments and ITIL practices.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
EEO
Required Experience:
IC
Key Skills
- Computer Hardware
- IT Experience
- Problem Management
- Software Deployment
- Test Cases
- Windows
- Asset Management
- SCCM
- ServiceNow
- Software Testing
- System Administration
- Troubleshooting
About Company
Peraton provides innovative solutions for the most sensitive and critical programs in government today, developed and executed by scientists, engineers, and other experts.
