Acquisitions Property Mobile Support Specialist

Bethesda, MD - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

The Acquisitions Property Mobile Support Specialist position will provide end-to-end IT asset and acquisition activities from software renewals and contract analysis to property tracking and mobile device management. The ideal candidate excels in operational coordination vendor engagement and maintaining accurate compliant records across multiple critical functions.

Job description:

Provide comprehensive operational support across IT acquisitions property management and mobile device administration.

Ensure all IT assets and services are procured tracked deployed and maintained in accordance with organizational policies federal requirements and lifecycle management best practices.

Coordinate with internal teams vendors and leadership to maintain accurate documentation optimize resource usage and support day-to-day technology needs.

Perform detailed analysis and reporting to assist decision-makers with planning compliance budgeting and process improvement.

Acquisitions Support

Support IT software and license renewals including market research quote analysis acquisition planning and post-award tracking.

Analyze existing software contracts for business alignment compliance usage and budget priorities. Recommend contract renewals modifications and terminations.

Develop and maintain relationships with vendors and solution providers to obtain favorable pricing and ensure compliance with terms schedules and other provisions of purchase orders and acquisition contracts consistent with customer requirements and procurement policies/procedures.

Evaluate new information systems products or services and provide recommendations.

Maintain accurate and up-to-date documentation and prepare reports and analysis for executive leadership and decision-makers.

Property Support

Track inventory numbers alerting stakeholders when stock is running low.

Receive shipments and alert requesters. Decal accountable property and submit information into the appropriate systems. Coordinate delivery of items that do not go into the storage room. Report damaged/defective shipments to the vendor. Resolve delivery and acceptance discrepancies.

Assign technology equipment to users coordinating with desktop support for provisioning and update property tracking systems.

Receive technology equipment from offboarding users receive broken or obsolete equipment update property tracking systems securely wipe devices and prepare equipment for surplus.

Provide requesters with property reports.

Assist with property audits.

Mobile Device Support

Track and allocate stock across all client locations. Recommend acquisition purchases when needed and request quotes.

Determine whether devices can be redeployed eligible for recycling credit or should be designated for surplus.

Confirm SIM activation verify serial numbers and enrollment and ensure required security policies applications and configurations are applied before deployment.

Assign devices to users.

Determine whether temporary data plans or service adjustments are needed. Port numbers and disconnect lines.

Troubleshoot mobile device issues and escalate to appropriate teams.

Support anomaly checks audits billing reconciliation usage pattern analysis and metric compilations.

Qualifications required:

Hands-on experience with Procurement Systems (such as POTS) ideally within the Federal workplace.

In-depth knowledge of procurement and order fulfillment processes within an enterprise/federal environment.

Awareness of the IT Asset Management Lifecycle from Procurement to Disposition.

Experience working with the Microsoft Office 365 suite (Word Excel PowerPoint Outlook Teams SharePoint).

Knowledge of current mobile devices IT hardware and components including peripherals.

Experienced in serving as the sole point of contact for multiple equipment vendors.

Strong communication skills and attention to detail.

Have public trust clearance or be able to obtain.

Desired qualifications:

- Bachelors degree in Finance Business or Information Technology.

- ITIL v4 certification.

- Formal training on Acquisitions Property Management and ITAM lifecycle.

- Hands-on experience with Property Management systems (such as SunFlower NBS Personal Property)

- Experience with IT Service Management Solutions (such as ServiceNow).

mPower Inc. is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race color religion ethnic or national origin ancestry age sex sexual orientation gender identity pregnancy (including childbirth or related condition) citizenship familial status mental or physical disability status veteran status genetic information other non-disqualifying disability or any other characteristic protected by law.

$55000 - $65000 a year

Required Experience:

The Acquisitions Property Mobile Support Specialist position will provide end-to-end IT asset and acquisition activities from software renewals and contract analysis to property tracking and mobile device management. The ideal candidate excels in operational coordination vendor engagement and mainta...