Vice President, Flight Services

Job Title- Vice President Flight Services

Department- Elevate Jet

Reports to- President EAG

Location- Dallas TX

Who we are-

Elevate Jet is the modern evolution of Elevate Aviation Group bringing nearly thirty years of private aviation expertise into a new technology-driven era. As the FAA-certificated airline within the organization Elevate Jet manages and operates aircraft directly while offering advisory acquisition and management services. Built for clients whose time is their most valuable asset Elevate Jet pairs operational mastery with seamless technology to make private aviation as simple as it should be.

Summary of position-

The Vice President Sales and Services (Digital Marketplace) is our growth leader; guiding an operating team that will source and manage charter operations for our new division and App based clients developing commercial relationships with industry partners and strategically growing people and systems to maximize effectiveness for EAG. The VP is directly responsible for managing and expanding all of the companys third-party air carrier relationships on a global basis and serves as the strategic leader for growth through wholesale and retail charter sales client retention and operations control via our app-based booking this role the VP will develop grow and manage relationships and commercial terms with key recurring partners and ad hoc provider of lift for Executive Aircraft in both passenger and cargo configurations while maintaining the highest focus on safety standards to include the vetting of operators to meet the EAG safety requirements.

Essential Duties & Responsibilities-

Carrier Relations & Commercial Agreements

• Negotiate preferred carrier agreements including block charter agreements.
• Ensure optimal terms and financial arrangements are maintained in each region and category optimizing EAGs capabilities for sourcing and servicing charter requests.
• Develop and maintain new carrier solutions as the company grows its needs.
• Assess the market analyze trends and make recommendations on preferred carriers based on pricing models and methods.
• Maintain the fleet database to include aircraft features layouts photos and safety status.
• Work directly with Operations to properly educate the sourcing function to locate and provide the most effective lift for operations.
• Develop various triggering mechanisms with app developers and dedicated sales team for client outreach for upsell opportunities based on specific data points identified within app bookings and/or requests.
• Partner with HR to build a service team dedicated to the operation of app generated flights.
• Collaborate with app developers to create insightful analytics surrounding app performance revenue targets partner engagement forecasting capabilities etc.
• Identify operational inefficiencies and implement new processes designed to make the booking process more efficient for app generated flights.
• Develop and implement strategic sourcing policy and partnerships to maximum aircraft utilization and profit optimization.
• Collaborate with President and CFO on implementing workflows for ancillary expenses related to app generated flights

Safety & Operations

• Lead Operations members to quickly and effectively source solutions for each trip
• Ensure Operations members are ensuring safe and best in class operations for each trip; while contingency planning and communicating with all relevant parties.
• Work with internal partners to ensure streamlining efficiency and automation are continuously improved upon.
• Develop Operations members for skills effectiveness and growth.
• Partner with sales development members to create and implement growth strategies.
• Maintain and update the Emergency Response Plan and Safety Management Program including safety performance monitoring driving continuous improvement updating policies and educating/ training employees.
• Conduct research analysis and prepare reports in support of safety investigations and other ad hoc analyses as assigned by the company.
• Design develop and distribute safety information in a visually compelling manner to employees.
• Identify and manage appropriate data sources analyze data enter findings into our proprietary system.
• Make recommendations to leadership in response to current safety concerns and in support of policy and process development.
• Responsible for escalating any operation considered unsafe so that a decision can be made around how to move forward.
• Works with third party Safety Auditing companies (Wyvern ARGUS ISBAO).
• Responsible for leading and growing the safety committee including scheduling consistent meetings and maintaining meeting notes.
• Capture operator details such as aircraft photos layout and cabin/exterior photos and upload them internally for accurate descriptions for client proposals.
• Performs additional tasks as assigned by the company.

Knowledge Skills & Abilities-

• Proven ability to negotiate and partner with FAA Part 135 air carriers
• Knowledge of executive jet FAA Part 135 aircraft operations carriers and market conditions
• Strong commercial skillset and proven experience
• Excellent written and verbal communication
• Demonstrated ability to take initiative / self-driven
• Attention to detail highly organized
• High degree of confidentiality and discretion
• Must be willing to travel in U.S. and International

Education & Experience-

• Bachelors degree preferred.
• Minimum 5 years of experience in the FAA Part 135 charter aviation industry.
• 5 years of experience in a safety-related aviation position preferred.

Schedule & Travel-

• Schedule depends on needs of the business; must be able to work nights and weekends when required
• Travel up to 10%.

Miscellaneous-

• FLSA Status- full time exempt
• Lifting requirements- Up to 25lbs
• U.S. work authorization is a precondition of employment. Applicants must be authorized to work for ANY employer in the U.S. both now and at all future times. We are unable to sponsor or take over sponsorship of an employment.

About Elevate Aviation Group:

Elevate Aviation Group is a privately held aviation organization established in 1995 comprising Private Jet Services (PJS) Elevate Jet and Elevate MRO. Together these divisions serve every stage of private aviation from first inquiry and flight planning to aircraft acquisition management and maintenance.

We occupy a rare position in private aviation combining the scale and resources of a national organization with the agility and discretion of a boutique firm. Operating at the standard of aviation excellence means holding our people to that same standard. Our teams anticipate needs take ownership and approach every mission with care precision and this world the greatest cost is not the flight itself but the cost of not arriving when it matters most.

As we enter our fourth decade we are revolutionizing how we approach the market building a technology-enabled system that empowers our people to focus on what they do best: anticipating problems before they occur so they never reach our clients and providing a frictionless calm experience from departure to destination. For nearly thirty years we have supported some of the most defining moments in modern historyfrom presidential campaigns and global sporting events to world tours and humanitarian missionsall with an unwavering commitment to flawless execution.

We are the architects of seamless arrival.