Vice President, Revenue Operations

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Department:

Sales Operations

Job Summary

We are seeking a strategic and analytical Vice President of Revenue Operations to lead and scale our end-to-end revenue engine. Reporting to the Chief Financial Officer (CFO) based in the Boston office this role will serve as the critical bridge between Finance and Go-To-Market (GTM) functionsdriving predictable efficient and scalable revenue growth.

The VP RevOps will own forecasting pipeline analytics GTM systems and operational excellence while partnering closely with the CRO CMO and Customer Success leadership to optimize performance across the full revenue lifecycle.

Key Responsibilities

Revenue Planning & Forecasting (Core to CFO Org)

Own the company-wide revenue forecasting process (bookings revenue and pipeline)
Partner with FP&A to build driver-based financial and operational models
Ensure alignment between pipeline bookings revenue and cash forecasts
Deliver board-ready insights and reporting on revenue performance

GTM Performance & Analytics

Define and track end-to-end funnel metrics (lead pipeline closed retention)
Analyze pipeline health conversion rates and sales productivity
Identify risks and opportunities to achieving revenue targets
Establish standardized KPI frameworks across Sales Marketing and CS

Sales Marketing & CS Operations Alignment

Align operations across Sales Marketing and Customer Success
Standardize definitions (MQL SQL pipeline stages churn expansion)
Optimize lead-to-revenue and post-sale processes
Improve funnel conversion and revenue efficiency

Deal Desk & Commercial Governance

Oversee deal desk and commercial approval processes
- Partner with Finance to ensure alignment with:
- Pricing strategy
- Discount controls
- Revenue recognition policies
Improve deal velocity while maintaining financial discipline

Systems Data & Automation

Own the RevOps tech stack (e.g. Salesforce HubSpot CPQ BI tools)
Ensure a single source of truth for revenue data
Drive system integrations across CRM billing and finance platforms
Lead automation initiatives to improve scalability and reduce manual work

Process Excellence & Scalability

Design and optimize scalable GTM processes and workflows
Reduce friction across the revenue lifecycle (quote close renewal)
Improve sales productivity and operational efficiency
Support segmentation and coverage models

Strategic Business Partnership (Critical)

Act as a trusted advisor to the CRO and GTM leadership
Participate in:
- Forecast calls
- QBRs
- Deal reviews
Balance growth objectives with financial discipline

Team Leadership

Build and lead a high-performing RevOps organization (Sales Ops Marketing Ops CS Ops)
Develop talent structure and career paths
Foster a data-driven high-accountability culture

Key Metrics / Success Measures

Financial & Forecasting

Forecast accuracy (bookings & revenue)
Revenue attainment vs plan
Pipeline coverage and quality

GTM Performance

Conversion rates across funnel stages
Sales productivity (quota attainment ramp time)
Customer retention (NRR GRR)

Efficiency & Governance

Discounting discipline
Sales cycle length
CAC efficiency and LTV/CAC ratio

Qualifications :

10 years in Revenue Operations Sales Operations or GTM Strategy
5 years in senior leadership roles
Strong experience partnering with Finance and FP&A
Proven success in SaaS or recurring revenue models
Experience building scalable forecasting and revenue models
Deep expertise in forecasting pipeline analytics and SaaS metrics
Strong understanding of financial concepts (revenue recognition margins CAC)
Advanced knowledge of CRM CPQ and BI tools
Exceptional cross-functional leadership and stakeholder management
Ability to operate at both strategic and operational levels
Bachelors degree required; MBA or equivalent strongly preferred
Financial rigor commercial acumen
Data-driven decision making
Executive communication
Cross-functional influence (CFO CRO alignment)
Change management and scalability mindset

Additional Information :

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works giving our customers IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics automation and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges create ever more productive workplaces and deliver happy satisfied employees in the digital workplace.

Total Rewards @ Nexthink

At Nexthink we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health dental vision as well as access to life insurance long-term disability and accidental death/personal loss coverage.

In addition we offer:

Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer) 11 company-paid holidays and 3 extra days for volunteering.
Hybrid work model that balances office and remote work with structured onboarding to foster connections and team integration.
Free access to professional training platforms to explore your interests and enhance your skills.
Up to 16 weeks of paid leave for birthing parents/primary caregivers 6 weeks for secondary caregivers.
Plan for the future with a 401(k) plan featuring up to 4% company matching contributions vesting immediately to grow your retirement savings.
Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country role level experience and skills. The range displayed on each job posting reflects Nexthinks good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors including job skills experience and relevant education or training which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

Remote Work :

Employment Type :

Full-time