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Job Function:
Technology Product & Platform ManagementJob Sub Function:
Reliability EngineeringJob Category:
Scientific/TechnologyAll Job Posting Locations:
New Brunswick New Jersey United States of AmericaJob Description:
Employer: Johnson &Johnson Services Inc.
Job Title: Lead - Technology Services Application Maintenance
Job Code: A011.8188
Job Location: New Brunswick NJ
Job Type: Full-Time
Rate of Pay: $135000 - $155000
Job Duties: Design deploy operate automate and continuously improve financial and legal service product applications. Work to keep revenue and reputation-critical systems highly available and reliable by measuring and monitoring availability performance and overall system health. Perform production readiness reviews and ensure operational resource capacity based on business criticality of the application. Perform Service Maintenance activities such as Request Management Incident and Outage Management Event Management and Service Level Management. Perform service transition activities such as Change Management Release Management Cutover Transition to Go-Live Knowledge Management and Continuous Service Improvement. Collaborate with business partners Technology Product Owners build team Developer/SaaS vendors and architects to drive solutions to build stronger and more reliable products. Collaborate with TPOs and other stakeholders to engineer solutions through automation preventative measures that deliver high quality and high availability corporate business technology products. Accountable for delivery and maintenance of SLA by validating classifying and responding to service requests according to SLA. Maintain compliance and audit requirements including completing compliance assessments. Collaborate with various stakeholders for incident and outage management including major incidents and timely resolution according to SLAs. Responsible for Change Lifecycle and contribute to the Release Management Lifecycle including release review and validation planning building and configuring testing and acceptance operational readiness and deployment. Monitor and measure the quality of IT operations benchmark metrics perform analysis and identify improvement actions. Ensure ticket volumes for the consumption-based model remain within budget.
May telecommute.
Requirements: Employer will accept a Masters degree in Information Systems Applied Computer Science or related field and 2 years of experience in the job offered or in a Lead - Technology Services Application Maintenance-related occupation.
This job posting is anticipated to close on 1/9/2026.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation please contact us via or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
The anticipated base pay range for this position is :
$135000 - $155000 annuallyAdditional Description for Pay Transparency:
Subject to the terms of their respective plans employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance. Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Companys long-term incentive program. Subject to the terms of their respective policies and date of hire Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay including Floating Holidays 13 days per calendar year Work Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below.
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more