Account Manager

Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customers business to develop customized proposals that present creative solutions. Develops nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services.

• Responsible for customer account management for key accounts within a country or area.
• May support more senior Account Managers with management of large accounts.
• Develops customer relationships as a trusted advisor providing business and product expertise and exceptional customer support.
• Educates customers on DN products services and innovations.
• Solicits customer feedback and works internally key stakeholders to manage any issues.
• Proactively meets with customers to review service levels.

Required Qualifications

• Bachelors Degree or equivalent work experience required.
• Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in sales account management and/or new business development.
• Proficient in all MS Office products with an emphasis on Excel PowerPoint Word and Teams.
• Fluent in business English skills (Written and spoken).
• Comprehensive knowledge of Retail Store or Banking Branch procedures and the utilization of technology within the environment.
• General knowledge of Diebold Nixdorf products and services is a plus.
• Knowledge of Software and Service solution sales would be advantageous.
• Proven success in high quota carrying position.
• Consultative sales experience with complex solution design is desired.
• Exhibit skills characteristics traits and work habits that greatly enhance the likelihood of success as an Sales Manager ex: solution-oriented and entrepreneurial mindset time and territory management customer empathy.
• Exceptional communication presentation strategic planning problem solving and critical thinking skills.
• Demonstrated relationship building skills at all levels of the organization including senior executive levels.
• Proficient in all MS Office products with an emphasis on Excel PowerPoint Word and Teams.
• Possess experience with CRM software such as Salesforce to maximize opportunities.
• Ability to travel up to 50% of the time