Senior Technical Product Operations Manager

Job Description

Remote or Hybrid: This role is categorized as remote or hybrid. This means the successful candidate if within 50 mile radius of GM location (Mountain View Sunnyvale Warren Milford) is expected to report to the officethree times per week at minimum.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g. H-1B OPT STEM OPT CPT TN J-1 etc.)

About Us

The Technical Product Operations team applies human intelligence to some of the toughest problems facing AV development at General Motors (GM). We work closely with cross-functional teams across Engineering Product Management and Business to create anditerate onproducts that move our business forward. We are integral to the development of GMs ADAS technology. Our products include annotated dataset for machine learning and pareto development strategic test creation and management and structured reviews of critical events & simulations to understand the performance of the vehicleonroadand insimulation.

The Role

We are looking for a Senior Product Operations Manager who canoversee multiple data products that directly impact the rapid efficient and safe operations of autonomy in GMs vehicles.

In this role you will drive clarity on product requirements optimize operational processes and support development of the teams strategic roadmap to create products and services that enable high quality high coverage data that feeds directly into AV development.

What youll be doing (Responsibilities)

• Lead the strategic execution of new cross-functional initiatives

• Identify and prioritize technical and operational initiatives that drive impact and/or efficiency; generate cross-functional agreement on implementing top ideas

• Be the voice of ProdOps to Product & Eng - clarify and prioritize product gaps; drive process improvements & best practices

• Build operational capabilities specifically around human-in-the-loop systems that significantly increase our rate of feedback and iteration on new features processes and products

• Scope and implement analyses experiments and pilots that inform product direction and answer strategic cross-cutting questions

• Understand technical details and critical datasets; work with stakeholders to design and implement improvements / solutions

• Define metrics to track the health of the business and drive alignment among cross-functional stakeholders

• Oversee day to day operations of large distributed workforce partnering with relevant teams to ensure results are completed on time cost-effectively and with objectives achieved

• Track measure and communicate progress to leadership and stakeholders that showcases the impact of our work

Your Skills & Abilities (Required Qualifications)

• 4 years of work experience including in consulting finance or business operations or tech startups.

• Bachelors Degree in related field or relevant experience.

• Experience developing sophisticated innovative strategies for navigating a complex and nascent industry

• Proficiency in crafting and presenting executive-level communications on high-impact contentious decisions

• Track-record of using analytical thinking to pose data-driven questions provide insightful analysis and define and improving KPIs for continuous program improvement

• Proficiency in influencing without authority and building consensus across diverse stakeholders for new ideas

• Experience in vendor management and stakeholder management and communication with external partners

• Ability to adjust between tactile and strategic leveraging experience and emotional intelligence to quickly adjust as needed

What Will Give YouACompetitive Edge (Preferred Qualifications)

• 8 years of work experience including in consulting finance or business operations or tech startups

• Experience and/or passion for self-driving technology and its transformative potential

• SQL Jira Looker Studio proficiency

• Understanding of machine learning data operations and quality control processes

• Comfort in asking hard questions

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

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