IT Application Support Specialist (Temp. Agency)

Job Description:

Airbus Defence and Space is looking for an IT Application Support Specialist (m/f/d) to join our Digital organization based in Getafe Spain.

You will be part of the team responsible for A400M M&L Solutions which focuses on Operational Service and Application Management for the Customer Services area. Our team members come from diverse backgrounds and aim to provide users with professional systems and services.

RESPONSABILITIES:

• Operation maintenance and control of the applications that support the TASS processes. This includies Ticket Processing and Stakeholder Follow-up (within the IMAGENE Contract defined activities)

• Ensuring service quality and operational readiness including proactive measures. Ensuring the achivement of the metric goals (monitoring using Unified Planning and OneClick systems as regular user)

• Coordinating the involved IT service teams in analyzing and resolving complex disruptions (e.g. network database or server operations) using BMC Remedy

• Independent technical analysis of disruptions isolating and resolving faulty conditions and developing guidelines for system operation

• Serving as the central point of contact for the specialist department in case of disruptions and for requirement management until implementation

SKILLS:

• Completed computer science degree or equivalent (e.g. IT specialist training)

• Native Spanish and good English skills

• Advanced knowledge in application management IT networking and IT infrastructure (OS middleware) scripting (e.g. Windows Linux server and database administration)

• Understanding of IT security requirements and relationships in IT architecture

• Experience with Operational Service Management according to ITIL principles

• This position requires a security clearance or will require being eligible for clearance by the recognized authorities

• Knowhow in programming languages framwork an python is desirable

WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE
At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:
- Vacation days plus additional days-off along the year.
- Attractive salary.
- Collective transport service in some sites.
- On-site facilities (among others): free canteen kindergarten medical office.
- Possibility to collaborate in different social and corporate social responsibility initiatives.
- Excellent upskilling opportunities and great development prospects in a multicultural environment

WANT TO KNOW MORE ABOUT US #AirbusDiversity
Airbus is a leader in designing manufacturing and delivering aerospace products services and solutions to customers on a worldwide scale pioneering sustainable aerospace for a safe and united world.
With around 130000 employees and as the largest aeronautics and space company in Europe and a worldwide leader Airbus is at the forefront of the aviation industry connecting people and places via air and space.
At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.
Last but not least the company has been awarded with the Top Employers Spain 2024 certification and Top Employers Europe 2024 by Top Employers Institute.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family: