Group Rooms Coordinator Limelight Denver

Position Summary
The Group Rooms Coordinator is responsible for entering managing and monitoring contracted group reservations and room blocks corporate account reservations residence owner reservations and residence rental unit availability within the property and group reservation systems. This position reports to the Director of Sales & Marketing.

The pay range for this position is $24.00 to $28.00 per hour; actual pay will be dependent on budget and experience.

Job Posting Deadline 
Applications for this position will be accepted until December 14 2025.

Essential Job Functions/Key Job Responsibilities
    Collaborate and work in unison with Group Sales Managers Sales Coordinators and Reservations team to manage group bookings and allocations in reservation systems
    Prepare enter and manage Space Available and Block Space group allocations rooming lists and balancing blocks to ensure accurate room availability
    Participate in weekly yield meetings team training and pre-conference/resume meetings as needed
    Maximize occupancy by monitoring unit availability with run of house (ROH) placing new reservations adjacent to existing reservations when possible
    Provide group departure pick-up reports and assist with attrition commission and billing reports for Sales and Accounting Managers
    Monitor and manage group reservations maintain contact with group guests and release space if necessary
    Ensure rental inventory availability and follow policies/procedures for taking reservations
    Manage Group Blocks to ensure rooms are accurately held and avoid overbooking
    Enter and manage corporate account reservations internal bookings and stays in reservation systems
    Other duties as assigned

Qualifications :

Education & Experience Requirements
    College degree is preferred
    Prior guest service experience is required
    Experience as a Reservation Agent and/or Front Desk Agent is preferred

Knowledge Skills & Abilities
    Knowledge of Sales Force/Delphi HMS and Microsoft Office applications is a plus
    Understanding of group reservation procedures including space allocations managing blocks and monitoring inventory
    Strong attention to detail when managing rooming lists balancing blocks and ensuring accurate data entry in reservation systems
    Excellent organizational skills to manage multiple group reservations rooming lists and special requests simultaneously
    Strong verbal and written communication skills to liaise effectively with Sales Reservations and guests
    Ability to identify issues in group bookings or reservations and provide effective solutions including managing overbooking situations
    Exceptional customer service skills to ensure group guests needs are met and maintain a positive guest experience
    Ability to manage multiple tasks and prioritize responsibilities effectively in a fast-paced environment
    Ability to work collaboratively with different departments (Sales Reservations Accounting) to ensure smooth group booking operations
    Capacity to adapt to changing group reservation needs adjusting blocks or availability as required
    Ability to meet deadlines for reports group pick-up reports and reservation updates while ensuring data accuracy
    Ability to maintain a professional demeanor and uphold the high standards of the hotel when dealing with both internal and external stakeholders

Additional Information :

Work Environment & Physical Demands
    Ability to stand type and sit at desk/computer for most of the work shift executing repetitive movementsNo adverse or hazardous conditions
    Not required but preferred to be able to occasionally lift push or pull 25 lbs. individually or with assistance (weight limits can vary according to position but no more than 50)

Job Benefits 
This position is categorized as a regular full-time position eligible for the following benefits: 
Enrollment dates differ across the various programs.   
   Health Dental and Vision Insurance Programs 
   Flexible Spending Account Programs 
   Life Insurance Programs 
   Paid Time Off Programs 
   Paid Leave Programs 
   401(k) Savings Plan 
   Employee Ski Pass and Dependent Ski Passes  
   Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.

E-Verify & Right to Work Poster

Remote Work :

No

Employment Type :

Full-time