Gift Room Clerk
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Job Location:
Williamsburg, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Perform a full range of teller-type services pertaining to attraction ticket sales from Westgate Resorts
Giftrooms. Maintain ticket and cash bank security through scrutiny of all transactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties may be
assigned.
- Accurately and efficiently gift qualified customers at the end of the timeshare sales presentation using the P.O.S. system on a daily basis.
- Balance money and ticket bank amounts at the beginning and end of shift.
- Handle discrepancies in gift offers. Call Marketing Liaison Reservations Manager or Broker Manager for verification.
- Resolve problems/complaints arising from guest misunderstanding of gift offers ticket features etc.
- Sell attraction tickets and merchandise. Make reservations for dinner shows as needed.
- Provide basic directions maps attraction and area information to the customers as needed
- Provide customers with transportation when needed. Keep accurate transportation log that is sent to the Corporate Offices for invoice reconciliation.
- Complete daily paperwork accurately and thoroughly. Explain any overages or shortages on closing tape.
- Verify transactions to paperwork to make sure it counterparts to the cash drawer.
- Furnish Marketing Liaisons with a cash bank for refunding non-qualified tours. Balance the bank with the Marketing Liaison at the end of the day.
- Daily clean and secure work place.
- Reconcile merchandise inventory on a daily basis.
- Keep ticket price boards updated.
- Verify each others deposits before dropping the deposit on daily bases.
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Must be able to handle cash and tickets accurately and securely enjoy working with tourists be able to
take direction well possess strong auditing skills have word processing and spreadsheet knowledge
have good communication skills be a self-starter without extensive need for direction work well with
others be organized be focused on accuracy and be able to meet deadlines.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
About Company
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, ... View more
