Job Description
Job title: Senior Commercial Account Handler
Salary: 40000
Location: Buckinghamshire
PURPOSE OF ROLE
- Lawes is seeking a Senior Account Handler to join a leading commercial insurance team. The role is central to managing complex client portfolios delivering tailored insurance solutions ensuring compliance and supporting client retention and growth in collaboration with account executives.
RESPONSIBILITIES
- Manage a portfolio of commercial clients building strong relationships and acting as the primary point of contact.
- Oversee renewals policy administration endorsements and cancellations.
- Ensure compliance with FCA regulations Consumer Duty obligations and internal standards.
- Identify opportunities to enhance client coverage and mitigate risk.
- Support and mentor junior team members and collaborate across departments to meet client needs.
- Maintain industry knowledge engage with insurers and negotiate terms to benefit clients.
DAY-TO-DAY
- Handle client communications and inquiries efficiently.
- Prepare and process policy documentation renewals and endorsements.
- Conduct compliance checks and maintain accurate records.
- Collaborate with colleagues to deliver tailored insurance solutions and support team development.
- Stay updated on market trends and insurer relationships.
EXPERIENCE
- Proven experience in a senior account handling role within commercial insurance or a related field.
- Knowledge of commercial insurance products underwriting and markets.
- Track record of managing client relationships and delivering high-quality service.
- Experience in maintaining compliance with FCA regulations and internal standards.
SKILLS
- Strong client-focused communication and service skills.
- Excellent organisation time management and decision-making abilities.
- Collaborative supportive and capable of mentoring junior colleagues.
- Adaptable to fast-paced high-volume work environments.
- Proficient with insurance platforms and client management systems (Acturis experience advantageous).
ADDITIONAL QUALIFICATIONS
CII or ACII qualification desirable or willingness to work towards it with business support.
If you have the relevant experience or know someone that does please contact me now on or email us at
Required Experience:
Senior IC
Job DescriptionJob title: Senior Commercial Account HandlerSalary: 40000Location: BuckinghamshirePURPOSE OF ROLELawes is seeking a Senior Account Handler to join a leading commercial insurance team. The role is central to managing complex client portfolios delivering tailored insurance solutions ens...
Job Description
Job title: Senior Commercial Account Handler
Salary: 40000
Location: Buckinghamshire
PURPOSE OF ROLE
- Lawes is seeking a Senior Account Handler to join a leading commercial insurance team. The role is central to managing complex client portfolios delivering tailored insurance solutions ensuring compliance and supporting client retention and growth in collaboration with account executives.
RESPONSIBILITIES
- Manage a portfolio of commercial clients building strong relationships and acting as the primary point of contact.
- Oversee renewals policy administration endorsements and cancellations.
- Ensure compliance with FCA regulations Consumer Duty obligations and internal standards.
- Identify opportunities to enhance client coverage and mitigate risk.
- Support and mentor junior team members and collaborate across departments to meet client needs.
- Maintain industry knowledge engage with insurers and negotiate terms to benefit clients.
DAY-TO-DAY
- Handle client communications and inquiries efficiently.
- Prepare and process policy documentation renewals and endorsements.
- Conduct compliance checks and maintain accurate records.
- Collaborate with colleagues to deliver tailored insurance solutions and support team development.
- Stay updated on market trends and insurer relationships.
EXPERIENCE
- Proven experience in a senior account handling role within commercial insurance or a related field.
- Knowledge of commercial insurance products underwriting and markets.
- Track record of managing client relationships and delivering high-quality service.
- Experience in maintaining compliance with FCA regulations and internal standards.
SKILLS
- Strong client-focused communication and service skills.
- Excellent organisation time management and decision-making abilities.
- Collaborative supportive and capable of mentoring junior colleagues.
- Adaptable to fast-paced high-volume work environments.
- Proficient with insurance platforms and client management systems (Acturis experience advantageous).
ADDITIONAL QUALIFICATIONS
CII or ACII qualification desirable or willingness to work towards it with business support.
If you have the relevant experience or know someone that does please contact me now on or email us at
Required Experience:
Senior IC
View more
View less