Business Development Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Zendesk is redefining how the world delivers addition to our world class CX & service platform in under three years weve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20000 customers. AI is automating up to 80% of service interactions and were just getting started.
If you want to build a career in software sales on the bleeding edge of AI and technology this is where you do it.
Why this role matters
Our BDR team is the engine behind one of the worlds fastest-growing region. Youll be hunting into high-growth SMB Commercial and Enterprise accounts opening doors at some of the most recognisable brands across Australia & New Zealand and shaping how they adopt AI for customer experience.
You wont be scheduling meetings. You will be uncovering real pain building value and influencing multi-million-dollar deals from the very start.
This is a role for people who want to learn fast think big and build a serious career in tech sales.
What youll do
Engage exec-level prospects to understand where their CX AI and Service gaps sit
Drive high-value pipeline through targeted outbound prospecting
Partner closely with Account Executives Product and Marketing to run coordinated plays into priority accounts
Qualify opportunities with a consultative value-led approach
Own and manage your pipeline with discipline clarity and a premium customer experience
Be part of an onsite team (3 days a week in Melbourne) that learns iterates and grows together
What you bring
2 years in a sales or business development role (SMB Commercial or Enterprise)
A competitive resilient self-starting mindset
Curiosity for AI SaaS and modern GTM motion
Clear confident communication - written and verbal
A strong desire to build a long-term career in software sales
Bachelors degree preferred
Why Zendesk
Youll be joining a hyper-growth AI product engine a world-class APAC GTM team and a culture that rewards curiosity grit and impact. Youll be hands-on with the most advanced CX & AI technology in the market and gain exposure to some of the most talented sellers and leaders in the region.
If you want to sell at the frontier of AI - with a team thats winning - this is your step in.
LI-MN4
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Cold Calling
- Outbound Sales
- Account Management
- Salesforce
- Inside Sales
- Telemarketing
- CRM Software
- Lead Generation
