Line of Service
AdvisoryIndustry/Sector
TechnologySpecialism
HR TechnologyManagement Level
Senior AssociateJob Description & Summary
Your Opportunity
PwCs Consulting Advisory unites 125000 consultants with expertise in industry strategy talent analytics and technology across 130 countries. We deliver tailored data-driven solutions that help clients achieve strategic goals drive organisational transformation and improve structures workforce technology and operations for lasting impact. With the rise of Generative and Agentic AI PwC leads in helping organisations unlock new opportunities in Global Business Services delivering complex GBS programmes across industries.
We are recruiting for a Senior Associate focused on GBS supporting the delivery of GBS Transformation programmes development of our GBS Agentic capabilities and pursuit of GBS business development opportunities. You will have experience in a number of the following areas: GBS Strategy GBS Operating Model GBS Service Delivery Model Shared Services Outsourcing GBS Processes and Policies GBS Technology as well as experience of working with a wide range of people in a commercial environment and an understanding of a wide range of GBS issues and trends.
Role and Responsibilities
Work on Global Business Services (GBS) and Shared Service Centre (SSC) client engagements supporting senior team members and engaging with client stakeholders.
Contribute to the design assessment and optimisation of GBS operating models across corporate and public sector clients and functions such as HR Finance Procurement IT and beyond focusing on service delivery models and governance frameworks.
Contribute to workstream and team activities on end-to-end GBS transformation projects including process analysis and mapping organisational design support technology assessment implementation transition and outsourcing.
Support the financial management of GBS client programmes and inputting into cost modelling programme margin optimisation and value realisation.
Support the development of solutions to address complex operational and technical challenges in GBS environments working collaboratively with client teams including project stakeholders to articulate the GBS value proposition.
Support junior peer and senior stakeholders to develop business cases conduct assessments perform option modelling and prepare materials to support strategic decision-making.
Support business development initiatives by supporting proposal development and contributing to growing existing and new client portfolios.
Collaborate with agentic partners ecosystems and internal teams to support with the design build and implementation of Agentic solutions that enhance GBS service delivery and client value.
Support internal risk and legal teams to ensure compliance in the contracting and delivery of GBS programmes mitigating risks and safeguarding governance standards.
Work collaborative with multidisciplinary project teams with expertise in GBS functional areas ensuring delivery of high-quality outcomes risk management and alignment with PwCs methodologies and standards.
Who You Are
A GBS professional or consultant with hands-on experience supporting GBS and Shared Services transformations across corporate and public sectors and a strong desire to further develop expertise in this area.
Skilled in supporting complex multinational engagements being part of diverse teams and supporting operational technology-enabled GBS solutions including process redesign implementation and transition and optimisation.
Experienced in supporting client request of GBS strategy operating model design outsourcing business case development option modelling and deployment of Agentic and automation technologies.
Able to work with junior and peer resources programme directors GBS client teams and other senior stakeholders to articulate value manage budgets mitigate risk and navigate complex organisational environments.
Passionate about leveraging digital AI and automation to transform GBS capabilities and deliver client value.
Aware of the how financial risk compliance and contract management activities come together for GBS programmes.
A collaborative team member and effective communicator able to influence and build relationships across internal and external teams.
Why PwC Joining PwC means becoming part of a truly global team that values innovation leadership and quality in everything we do. Youll have access to cutting-edge tools
and development opportunities to grow your expertise and advance your career in one of the worlds leading HR transformation practices.
Ready to help organisations transform their business and build the future of GBS
Join us and make an impact that matters
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Training Communication Content Curation Content Strategy Contract Management Creativity Curriculum Development Data Reporting Design Thinking Developing Presentations Developing Training Materials E-Learning Development Embracing Change Emotional Regulation Empathy Event Set Up Executive Education Facilitated Discussions Facilitate Training Sessions Financial Management 31 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 60%Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
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