Regional Director of Operations

Take your skills passion and collaborative work style to the next level and join Cassia - a faith-based nonprofit healthcare provider in Edina MN - as a Regional Director of Operations supporting Assisted Living Memory Care and multiple Skilled Nursing Facilities communities. We are in search of an experienced director who can lead multiple teams as well as take on the challenge of growth within our organization.

In this role you will provide leadership and support to communities in a diverse market for identified site locations. You will also be accountable for the direction and business results of the sites including culture creation financial growth quality outcomes employee relations and development customer service government relations and compliance. As a leader you will anticipate future business and financial opportunities and participate in the development of initiatives and actions to respond to those opportunities. You will also work with subsidiary boards of directors and affiliates as needed. You will deliver on performance improvement and assist in developing leaders in achieving desired results that align with the site and organizational strategic goals.

As a Regional Director of Operations you will primarily be responsible to work with Assisted Living campuses. You will also work with a handful of Skilled Nursing Facilities and Memory Care sites in Minnesota Iowa and/or North Dakota. Traveling between campuses is required as well as regular trips to the corporate office in Edina MN.
Position Type: Full-Time benefit eligible role.

Wage Range: $130000 - $200000 annually depending on experience

Location:Cassia 7171 Ohms Lane Edina MN 55439

Regional Director of Operations (RDO)responsibilities:

• Engage interdisciplinary local and home office leadership teams to enhance each sites culture and ensure alignment with Cassias service standards.
• Promote an environment that fosters creative thinking problem solving and empowerment in the development of the sites management teams.
• Support the site leaders orientation and career growth as well as assist with ongoing development of the site team members.
• Collaborate with the Chief Operating Officer and the Chief Financial Officer to analyze financial performance of operations against targets ensure appropriate business systems are in place and directs interventions to drive desired results.
• Work with Cassia resources to evaluate the markets served and to develop marketing and sales strategies that respond to local and regional market needs and enhance financial performance.
• Ensure that site leaders understand the principles of effective recruitment and retention strategies and that those strategies are executed appropriately.
• Guide site leaders to understand company expectations for customer satisfaction and that the tools and training are in place to meet those expectations.
• Work with the sites to receive adequate and appropriate consultation from resources and that action plans are developed and executed to respond to issues identified.
• Create accountability for consistent regulatory compliance.
• Ensure that all site locations and assets of the Company are maintained in a manner that promotes quality of care quality of life a safe environment and protection of the assets.

• 5 years experience as an Administrator in Housing or SNF.
• Licensure for LNHA and LALD is preferred.
• Must have previous experience as a Director of Housing / Administrator for Assisted Living and possess a current MN and/or IA license for the role Pending site assignments may be required to obtain additional SNF and/or AL state licensures within 12 months of starting this position.
• BA or BS in related field required.
• Extensive knowledge in AL IL SNF and Memory Care required.
• Ability to work independently with flexible hours and travel to multiple locations.
• Experience in multi-facility oversight strongly preferred.
• Ability to effectively lead and coach staff to foster team-orientated environments.

• Competitive Pay with experience-based raises
• Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match
• Comprehensive Health Benefits (Medical Dental Vision Disability Life Insurance) for Full-Time Employees
• Employee Assistance Program with free confidential counseling/coaching for self and family members

About Us:

Cassia is a nonprofit mission-driven senior care organization with over 200 years of experience. Located in Edina MN our home office supports a network of senior living communities and services across Minnesota North Dakota Iowa Colorado and Florida.

At Cassia we are dedicated to fostering fullness of life for older adults by providing compassionate high-quality care. Our Service Standards of Respect Excellence Integrity Stewardship Compassion Collaboration Unity and Innovation are the bedrock of all that we do. We value inclusivity collaboration and professional growth ensuring our employees feel supported in their careers. To learn more visit our website: us and become part of a nonprofit organization that truly makes a difference!

Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.